I stopped to get 6-donuts, 2 of which were supposed to be lemon filled. When we got home my wife tried one of her favorite (lemon filled). It had absolutely no lemon filling at all inside. I called Krispy cream and they asked if the other one had cream which she went to check and again, it had zero filling. They said I could bring them back for replacements. Mind you I live at least 6- miles out in the county. They did not offer to take my name and compensate me when I planned to be back in the area, as most who screw up do. So I drove back out to show them the dry inside donuts. They gave me a replacement on the two duds and through in one extra for my trouble. I drove 12- miles round trip for an extra donut. That was an unsatisfactory customer service interaction. I expected at least to be offered a coupon for another 6-donuts on them! But they didn’t really seem to care. I will not likely be going back anytime soon. Customer satisfaction should be a primary focus when you cause a customer undue hardship and stress. It only...
Read moreKrispy Kreme in Goldsboro isn’t just a donut shop; it’s a portal to sugary nirvana. The second that iconic 'Hot Now' sign lights up, it’s like a beacon calling all donut lovers to glory. You’re not just eating here—you’re having a life-altering experience, one glazed bite at a time.
The donuts are so fluffy and warm, they might as well be clouds sent straight from heaven. I swear they melt in your mouth faster than you can say, 'I'll just have one' (spoiler alert: you won’t).
The staff? They're donut wizards, serving up smiles and warm treats faster than you can unbuckle your seatbelt in the drive-thru. And the smell? Forget aromatherapy—this is the only scent I need in my life.
Krispy Kreme in Goldsboro doesn’t just make donuts—they create edible happiness. If you haven’t been, drop everything and go. You deserve this...
Read moreWe can't go to Goldsboro & not stop in...we always go inside .so kids could see how our favorites are been made.but last two xs we been.it was down.so yea.kiddos was lil disappointed.but as were preceding to check out all the sweets.we were greeted.very friendly.helpful.clean looking staff.the lady (think she was manager.she had on different shirt from others) she let kiddos pick out their very own 🍩.since they got that sweet taste.the doughnut making didn't cross their mind anymore.we payed.lady did give us the discount of the day.SWEET...ohhh lobby was spotless.and ☕ area well stocked...so thank y'all whoever was working on Saturday afternoon 2-10-24 ...well worth the drive.will be BK.God...
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