Cloud 9 Events — Local services in Grand Forks

Our experience with Cloud 9 was mixed. On one hand, we experienced extreme inconsistencies in communication and delivery of promises during the planning process which greatly increased our stress and level of planning effort needed leading up to the event. Over the course of our 18-month planning period, we had 5 different coordinators that we worked with and 3 different contracts (one of which was falsely signed without our permission). Transition between these coordinators was never communicated to us, and we had several months without any communication with Cloud 9 despite numerous attempts from us to reach out.

However, following discussion of these issues with management, the event itself was fabulous and went very smoothly. Both Shelby (Sales Manager) and Victoria (Day-of Event Coordinator) did an awesome job in working to repair our experience and showed true care in making sure our concerns were addressed. The event space was beautiful, the food was wonderful, and the staff worked diligently to ensure the event ran smoothly, on time, and was cleaned up quickly after its conclusion.

In short, while we got to the finish line and the execution of our event was exactly what we had hoped for thanks to the help of Shelby and Victoria, who went above and beyond, we wish the entire experience would have been more consistent from beginning to end to truly reflect the premium experience Cloud 9...

As a photographer- when a couple tells me that their event will be hosted at Cloud 9, I feel an immediate sense of relief and excitement. Not only is the venue stunning and provides a beautiful backdrop for all the photos of their day, but the coordination and organization of the entire wedding day is unmatched. Cloud 9 is arguably one of the greatest venues in the greater...

My organization booked Cloud 9 Events for 150-person statewide conference and the team did an exceptional job. The space was stunning and the attached hotel was a wow for out of town guests. The team thoughtfully worked with us on room setup, food choices and logistics.

Because it was in the heart of downtown, conference attendees could easily walk to shopping, restaurants...