Di's Hallmark Shop — Local services in Grand Haven

I've been purchasing birthday, holiday, and every other type of card available from Hallmark, at this location. The cashier's know me by name, and since I have a really bad back, they've been known to bring out their office chair to help me out. When I shop, it's for grandkids from me, and great grandkids for my mother-in-law, so it takes me awhile to find both sets of cards.

They also carry the neatest decorations and gifts for all occasions. The have trendy clothes, slippers, and I think it's "Vera Wang" quilted purses. And children's toys and learning items, along with gag gifts.

I've been known to spend hours there just checking to see what new things they've gotten in.

Being in a beach tourist town, they carry alot of Lake Michigan and beach decor.

Highly recommend you...

Rude staff. I ordered an item on line and received a phone call that the item was in. I was told “your sloth thing is here. When can you pick it up?” I came in today and an older lady had her back turned and was doing something on the counter in front of her. She said “what do you need?” I said I had an item to pick up. She said “no you dont. It’s not here.” I told her I received an email and phone call stating the item was there. She said “I’ve been here the last few days and it didn’t come in.” Another younger employee said she would check in the back and wouldn’t you know, there it was. No apology...

Me and my friend went into this store, never having entered a Hallmark before wanting to look around and see what it was like. While looking at something at the front after walking around for about 10 minutes, the employees were behind the front desk and after we made a comment about how cute the store was, one of the employees bursted out laughing and then the other employee made a comment like “oh I’m just chilling” to distract from the fact the laugh was towards us. It made us feel so uncomfortable like we did something, not making us feel welcome...