Changing Thymes — Local services in Grandville

VERY DISAPPOINTED - We loved & have purchased a lot of the items while shopping at both locations in Grand Rapid but had a bad experience this time & will never shop there again.... We shop antique/consignment quite a bit since we are in the design business & are well aware we are purchasing "used items"... But items are always in good condition unless noted otherwise on the price tag. We purchased a wooden graphic sign & after checking out as we walked to our car the item broke in half. Upon inspection of the item in the sunlight we could see it had been glued back together but not a good repair job. When we walked back in to show the counter staff the broken item & where it had obviously been glued before, they proceeded to call the owner. The owner informed them they would not take back this $10 item & then spoke with us on the phone upon which she informed us that she would not take back the defective item because when you shop at "Changing Thymes" it is clearly "BUYER BEWARE". She also made it clear she did not care whether we shopped at her business or not. It's hard to find good customer service these days & this was yet another...

Very clean resale shop from local vendors and residents clearing out their collections and overstock items, without the individual vendors manning their booths.

The shop has a wide variety of homemade crafts, collectibles, books, clothes, sports memorabilia, among other gems. Vendors can change frequently, so you are practically guaranteed to have a new experience each visit. There is information on how to be a seller if interested.

Restrooms are available, and the shop is handicapped accessible. Plenty of free surface-level parking is also available.

You will need to spend some time to see everything, and there does not appear to be a rhyme or reason to the organization of the booths, which is fine if you like surprises, but frustrating if your areas of interest are more specific.

Prices are set by the sellers, and there do appear to be "specials" here and there, so your odds of finding a bargain is pretty good.

Cute store -...

Lots of overpriced junk. None of the people working there bothered to say hello or greet me in any way. The best way to describe the product here would be a mixture of shabby chic and garage sale items with some home crafted stuff thrown in. I know this is a collective of independent sellers but they all agree that putting high prices on their "treasures" and totally ignoring customers is a solid...