High Call Outfitters — Local services in Great Bend

Do not recommend mail order or ordering off their website. If you have any kind of problem with the delivery, you’ll get not help whatsoever and you’ll get the shortest rudest answers they can give. I never received the $130 dress I ordered and they don’t care. From what I’ve been told by the post office, the sender must file a claim in a package goes missing. Since they are the sender, I can’t do anything about it and they are unwilling to do anything on their end. So I’m out $130 with no options. Terrible customer service if you can even call it that. I thought small town vendors were friendly and kind. This group...

Called and talked to a lady about sales. Told her I needed a tie for a wedding. They didn't have much variety so the lady told me that I can buy one and if there is anything wrong with it, I can return it for a refund. The tie turned out to be too short so I called and asked about returning it, since it's been less than a week, and I was told that there is no refund and it's exchange or in-store credit. Exchanging it is not an option because they don't have any variety in ties and I don't want in-store credit because I don't ever shop there. Terrible experience with staff...

We used High Call to reserve the tuxedos for our son’s wedding. They arrived on time, exactly what we ordered and were fitted perfectly. A huge shout out to Julie Thompson for doing the alterations and getting the tuxes to us on time! You were awesome and all the guys looked great! A million thank you’s to...