Rent-A-Center — Local services in Great Bend

Today I received a call from an employee named Lexi she was in my opinion not very friendly and rather rude she said my payment hadn’t gone through (to the contrary I have evidence that it did) and she blatantly asked me out right if I even had the funds to cover the item then preceded to tell me to call my bank to which I responded that I had already checked the app, spoke to a young man and called my bank and it all showed I had indeed already made my payment and she was asking for $158 when my agreement is $133.26 what the fridge and after I told her all this she was like “oh” in a snotty voice then I said my bank told me the defection should show on my statement within an hour to 3 days so after I told her this she then preceded to ask when I had called my bank I said on the 4th Tuesday and she was like “ok well IF anything changes by the end of the day I’ll call you” that was very unprofessional to heckle a customer and try to demand more money and lie and say it’s not been paid then turn off my autopay what the fridge like seriously…she needs to be fired that is my...

A complete bad experience with this business. They advertise one thing on their website. have something completely different in their store. What you see on the website is not what you will get in the store. The website says I could get something for $21 they call me and tell me the cheapest they have available is more than twice that much. And then they kept pushing back the delivery first it was in the morning and then it was in the evening and then it was the next day. And they don't bother to call to let you know that it's going to be a day late. They just let you rearrange your schedule to meet their delivery person at your house at the appropriate window of time they give you. Cuz they don't give you an exact time to give you a window. Nobody called me to let me know. So now I also have to rearrange my plans for tomorrow. So not only am I paying outrageous prices for the equipment that I'm trying to get but I'm having to move around a few days worth of schedule to...

Can't tell you how thankful I am after Lexi Gomez help me out with everything that I have from Rent-A-Center. The last 3 years from almost going to prison to ex-wife taking off and leaving me and the kids to losing everything to fighting hard and even in 2 months time getting into my own place with the help that Lexi provided me with when asking me one time if I needed anything for my my apartment, big difference waking up each day to your own stuff in the feeling of a home an excitement on the kids face when they come in and see everything that you promised them that you would get back appreciate everybody even the delivery drivers was nice did an awesome job but I like to give big things to Lexi for giving me something to look forward to each day and for showing me not to ever give up thanks Lexi I...