Elf’s Gifts Green Bay East — Local services in Green Bay

Long time customer of Elf's Gift's East lwas). Went here 3 nights ago right before closing time and ended up buying what i thought was a scale. I got home and wanted to check it out. Took it out of box and it wasn't working. It came on but thats about it. It came with a 100g calibration weight that i was told was used to calibrate it before i left the store. It weighed 3.46g. So i read how to calibrate it and it wouldn't do it. Right away next morning i go to exchange it just to be told "oh well you're stuck with it now" and to send it in cuz of warranty. I read warranty and was suppose to fill out the warranty card on back of instructions...there was nothing on the back of the damn instructions. So basicly i blew money on a damn rock. They lost my business right along with quite a few...

No stars!!!! I bought a vape pen. It came with no box, nothing, and when I tried charging it turns out to doesn't hold a charge (I had to borrow a charger because they don't carry them)!!!!. I brought it back right after work the next day with the receipt, with the same people working when I purchased it, and they refused to give me anything that works in exchange! Who knows how many people could have used it before...

Whoever runs this store DOES NOT have the customer in mind. I had purchased a stem and I told the lady that it needed to be 4 inches, The lady gave me one that was 5 and now I am out 15 dollars because of the employees mistake! ONCE YOU LEAVE YOU CANT BRING ANYTHING BACK. I have NOT USED IT, I JUST MADE SURE IT WAS THE RIGHT SIZE STILL IN THE BUBBLE WRAP! That is completely ridiculous and LOST...