I would never recommend this gun store after dealing with the owner "Travis". I was looking to buy a 9mm from him, and given that I work nights, my time is limited to get into his shop. I called him up a few minutes ago to place the order via credit card to get the order rolling. I told him that I would then write him a check when I had time to stop by so that I could get the cash discount, and he could then simply reverse the charge on the credit card. I was absolutely stunned when he said "you're making a lot of work for me". I thought that he was in business to serve the customer, but I was mistaken. Smart business owners understand that a little inconvenience will be loyal repeat business, but I guess the message never got to him!! I wanted to support a local business, but given his ridiculous attitude, I will simply buy it online, and have it shipped to a FFL in Tucson. There are so many other options to purchase a firearm without having to deal with his...
Read moreThis shop advertised a rifle using the manufacturer's UPC. It turned out to be a used and extensively modified gun. The dealer doesn't seem to realize that once anything at all, regardless of how minor, is changed the gun can no longer be described by the UPC. Makers and reputable dealers know this. After ordering and paying for this gun, I noticed the most subtle difference in the photos so I called and he admitted it was a used gun. After trying to change my mind about wanting a factory-new item and finally canceling the sale, he had the nerve to tell me to pay better attention. He still seems to think that, regardless of changes made, that if a gun started out being one thing identified by the maker, it continues to be that thing. That simply is not the way it works. I learned my lesson and luckily escaped the deal with only being insulted rather than being beaten out of my money for what he advertised...
Read moreTravis is an outstanding individual who's always gone above and beyond with anything and everything I've needed related to firearms. He's very professional and extremely knowledgeable. He does have a sense of humor and likes to crack jokes. I have spent a lot of time and money here as his prices are more than fair.
This Doug guy that has posted on here about making a payment with a credit card and then wanting to cancel it and use a check.. I think the response you got was more than reasonable for being such a pain about making a purchase. You're right, he does have a business to run, not deal with childish immature folks who feel like everything should simply go their way and when they don't they write a bad review. Sad really.
Don't let one uncalled for review put a bad taste in your mouth about Travis or Sahuarita guns in general. This is a fantastic firearms company with a...
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