Ollie's Bargain Outlet — Local services in Greeneville

06/04/23 About 6:30 pm. Cash register being operated by someone with name that starts with a C. Won’t post the name , looking at a schedule for the day will let mgt know. My wife and I shop this store quiet frequently, never had anything said out of the way until tonight. Was the second trip in for us today, looking for an umbrella base. After the first time we left to measure exactly to get the correct size as we knew the one in stock was very close. Priced at 19.98 a reasonable deal that was in line with other retailers in the area. Once measured we returned to Ollie’s, primarily because we a 15% off coupon we needed to use. We put the base in a cart along with some coffee and proceed to the register. I set the coffee on counter to be scanned. The young man leaned over to scan the umbrella base and immediately said,” 19.99 is not the correct price for that, it’s 39.99. Then reached to the sticker, removed it and there was a 39.99 sticker underneath.He proceeded to then say that people put stickers over others all the time. It truly sounded like he was insinuating that my wife or I had done that. I asked him to explain why the other boxes has the same sticker for 19.99. Same answer, people do it all the time. My wife asked him to ring up the 39.99 sticker. When he did it rang at the 19.99 price. He made no comment or apology for the insinuation. We still purchased our product but this was extremely upsetting to my wife. She said,”you know, he was calling us a thief.” She wanted to turn around and return what was just purchased. This individual needs some more training in customer service and how he addresses an issue such as this. A little over zealous in his...

Keep a nice revolving inventory of useful products at reduced prices. Finding help in the store is sometime hard. Employees are either extremely welcoming and super friendly and others who kind of treat you like you are Interupting or bothering them. But overall store is clean, safe and well stocked and you can actually maneuver around the store without running into shelves, displays or other people like some of the Ollie’s I’ve been to. I get all my Keurig coffee pods there way cheaper than at retail stores. Also purchase lots of toys and treats for my dog. I am an avid reader so they keep some pretty modern and Interesting reads. At more than 50-60% off a big retail chain. I find great deals so It’s worth putting up with the occasional not so friendly staff and or needing help...

My husband and I come from N.C.to shop here. Love the prices and employees, and we would like to give a shout out to Dennis and the young lady that handled a very bad situation real well, the last time that we were in there. A loud, filthy mouth man, his wife and mother were in the store and he tried to start a fight with my husband for absolutely no reason. My husband has several medical issues so he went outside the store to avoid any further confrontation with this crazed individual. Dennis and the young lady resolved the issue right quick and I made our purchase and we left. I just want to say thank you to these employees for an...