Would not recommend this GameStop. Decided to pick up Pokemon Legends Arceus on launch day. Went into the store guy asked me if I had a pre-order for the game I told him no and he acted annoyed and went and got one out of the game locker. Ask him if he would price match Walmart's price of 49.94 he told me not on this specific title and before I had a chance to say anything spun around and put it back. I said okay and walked out. Went up the road to Best Buy and showed where Walmart was selling it at that price and Not only did they sell it to me at that price they also lowered the price on all of their copies of it to that price. As well as while I was standing there they had another employee that was refunding some other people that had purchased it online and not picked it up for the difference. Manager said to me thank you if we knew Walmart was selling it that low we would have listed it that low to begin with. Not saying GameStop should have lowered the price on other copies but they should have at least done it when I proved other retailers we're selling it for Less. this is something I've done in the past at the Circleville location but never at the Lancaster gamestop and obviously that GameStop doesn't care if they make a...
Read moreUsed to be a great store to visit locally. Now, it seems every time I submit a store pickup order it is cancelled for no reason. I assume it has something to do with the $25 off for $250 in store pickup discount. After confirming store inventory online after order gets cancelled, it definitely isn’t an inventory issue which would be understandable, but the entire order is cancelled - every time. The Heath, Circleville and Easton stores have never given me this issue, only the Ety Rd...
Read moreI visited the store today and bought an Xbox, which I know nothing about them and the associate that helped me was so knowledge and helpful. His name was Alexander crow, he was patient with me while I was asking a million questions and trying to control my 1 year old while she was running around the store. Also when I got home I had no clue what I was doing with hooking this stuff up and he walked me through it over the phone! He went above and beyond with me and I appreciate...
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