EDIT—HER NAME IS DARCY
I JUST CALLED to request a copy of my background but I live out of state so I was asking the young lady- swear I wish I remember her name now but she says the gentleman who handles the records “ASKS” for them to tell people to send a pre-stamped envelope along with a 25.00 dollar money order. So I am like why do I have to send an envelope if I’m PAYING YOU 25.00 DOLLARS TO SEND ME CERTIFIED RECORDS. So I ask is this a policy and she says this is something he tells us to tell people and I say” no mam not something he tells you to say, is this a policy and “Karen” ( not her name just a descriptive way to say people are rude and unprofessional) HANGS UP ON ME. So I call back AND SHE HAS BLOCKED MY NUMBER BECAUSE IT GIVES ME AN ERROR MESSAGE !! Now I don’t feel like my request will be handled professionally.
You don’t request someone to send a pre-stamped envelope if I’m PAYING YOU FOR IT. What y’all don’t have no money for OFFICE SUPPLIES YOU HAVE THE PUBLIC SUPPLY THEIR OWN???
It’s a good thing I do not live home right now or I definitely would take a trip. I will find out who you are and file a complaint note in g the attorney general and telling them what...
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Read morePROFESSIONAL, VERY EXPEDIENT AND KNOWLEDGEABLE STAFF, THANKS FOR THE GREAT SERVICE...
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