McGee & Company Fine Jewelers — Local services in Greenwood

If you need help finding the right gift for your wife, girlfriend, or daughter, go no further than McGee & Company Fine Jewelers! Every February is the month of Sarah, my lovely wife's birthday is in February, our wedding anniversary is in Feb., and of course Valentine's day. This February I was once again in the doghouse on gifts and my wife said the only thing she wanted was her favorite necklace fixed, the chain somehow had knotted itself badly and we couldn't fix it ourselves. I did a few internet searches around Greenwood, close to where we live, and found McGee & Co. The moment I walked into the store I was politely greeted and asked what I was looking for or needed. An extremely nice lady in the back of the store took the necklace chain and in about 2 minutes had it unknotted. She said free of charge, no problem, and I was so happy. I asked her to help me find some matching earrings for the late February birthstone to match the necklace she had just fixed. We found some great earrings and she even gave me a discount on the price shown, I was thrilled. She even gift wrapped everything in a nice bag, ready for me to hand over to the wife. My wife loved everything and it earned me many points for the month of Sarah. She and my daughter both have rings that need resized and I'll be back in soon with my girls to get that done and with the daughter's birthday coming up, I'm sure there will be some other pretty jewelry that my girls will love. The customer service went above and beyond. I am just terrible with names and wish I had written down the name of kind and helpful lady that helped me, I will recognize her on the next trip for sure. Great people at McGee & Co. Fine Jewelers, I'm very happy with the super star customer service and my wife Sarah is even happier with the earrings...

I’ve taken my items for repair for years to this location. Family owned and operated since 1988. They are the ABSOLUTE KINDEST PEOPLE in here! They do amazing work at affordable prices! I have to share today’s experience...my son got a bracelet with a click type clasp for Christmas from his grandma, that she has purchased elsewhere. It would come undone randomly, he always caught it but we were afraid that one time he wouldn’t and did not want to lose it. We walked in today and were greeted kindly (as always) and I explained the issue. I wasn’t even sure it was something that could be fixed. The woman worked with it for a few minutes and then she asked the older gentleman to come take a look. It happened to be Primary voting day and I asked where he got his “I voted” sticker because our polling place was not giving them out “due to Covid”....he said he had gotten two and literally took the sticker off his shirt and gave it to my son (I had shared with them that it was his first time able to vote)....I know I’m going off on a tangent, but I just wanted to tell them THANK YOU. When I asked how much we owed for the speedy repair, he said...nothing....happy first voting day! You don’t see this kind of kindness everywhere🙏🏼 We will be lifelong customers and now our son will...

I brought in an antique ring of mine for appraisal and a possible sizing. The staff was friendly, and seemed to listen to me when I stressed the importance the ring had to me and also my love of its history. The ring was appraised and I had decided to apply sizing beads instead of the usual sizing procedure, because I didn't want to compromise the strength of the old ring in any way. Again the staff seemed friendly and confident. A week later I pick my ring up and discovered the jewler had applied one of the sizing beads right on top of of the Austrian horse head makers mark that identified the place and timeframe the ring was made. As an antique buff I know this is a huge mistake and it broke my heart. I was in contact with the owner who again was pleasant, I was refunded my money and was told I would be contacted back in a week to discuss options on recovery of the mark... that was two weeks ago and no call. My review is for anyone with antique or precious to them family herloom jewlery, I would not suggest this place. There was a level of unprofessional carelessness that...