Geek Squad — Local services in Gretna

I can in yesterday morning, about 10 minutes after open. My laptop bit the dust a few hours before, and as I need one for work and school, it needed to be replaced asap. I looked at a few brands that I was interested, and though I wasn’t quite ready for a sales person, a manager let me know that the sales associate was with someone and let me know that when I was ready, where I should que up to be next to talk. When I was ready, the sales person, Charles let me know he would be with me soon, as he was helping other customers. I don’t normally write reviews, but Charles was on point. He really took the time to ask me what I needed, even directed me towards some other brands (I had my heart set on a particular one already). When I told him that he talked me through what options I had, answered my questions, and even talked pros can cons with me between two models. I was about to opt for one that was more expensive, but didn’t have the battery life that I would need for the upcoming semester, mostly because I needed to have a computer quickly and I could walk out with that one that day. Charles took the time to find some better delivery options for me to make sure I could get the exact computer I wanted in a time frame I felt comfortable in. Truly five...

This Geek Squad location does not fix Samsung/Android phones. According to the lady who was there, the Veterans and Slidell locations do repair Samsung/Android phones. I called the Veterans location and confirmed that they do work on...

Not only did I have to bring it back within 24 hours because it still wasn't fixed after they had it five days, I had to come back a third time because they didn't put any of my screws to hold the bottom piece on back in!!!...