Mystic Market West — Local services in Groton

earlier this morning my boyfriend and i wanted to get breakfast sandwiches before heading out of town. when we arrived we ordered two sandwiches, one bsec and one bec. we saw one of the workers taking out our eggs, bacon, and cheese out of the microwave. my boyfriend asked the lady upfront if they microwaved the breakfast sandwiches, she told us they make everything fresh in house. After asking again she told us they prepare the eggs in the morning then heat them up per order. We said we had expected fresher food and we didn’t want something microwaved, the worker who made our food got very irritated and unprofessional. if i’m going to a place who serves breakfast i expect the food to be made fresh as eggs don’t take long to prepare, we waited longer for our microwaved food then it would’ve been to just cook it fresh and we were expected to pay $7 for each sandwich. It’s not that unreasonable for a customer to not want food that’s microwaved, my boyfriend and i have worked with food for several years and was very disappointed that our last...

I have visited both locations in Mystic and the location in Old Saybrook for soups and sandwiches many times and had a great lunch. Today I visited Mystic Market West for my lunch and ordered a bowl of Clam Chowder for and was handed to me cold. I asked the employee if she could heat it up since it was for my lunch, but was given a attitude of they don't usually. She eventually agreed to heat it up, she handed it back to me with the container in a paper bag. When I got back to my work Truck to eat the soup it wasn't even warmed up. I will NEVER visited any of there...

Many thanks to Jim Blair, Mystic Market executive chef. At my request, Jim prepared Beef Wellington for my wife and me for Valentine's day. The meal was outstanding: a huge, 20 oz melt-in-your-mouth filet surrounded by pate held in place by prosciutto, all within a puff pastry shell. It was served with a rich Madeira sauce, as well as a five different specially prepared vegetables that perfectly complemented the Beef Wellington. I have attached a couple of photos, but they can't do justice to the experience.

I am a big fan of Mystic Market, and am glad they're only...