Gray's Furniture Galleries — Local services in Gulfport

DAVID AT GRAYS CAME AND LOOKED AT MY RECLINER AND HE UNDERSTOOD MY PROBLEM AND AGREED THAT IT WAS IN NEED OF FURTHER REPAIR HE CARRIED IT BACK AGAIN AND IT APPEARS THAT IT IT FIXED THIS TIME SO FAR SO GOOD THAN YOU DAVID !!!!! I purchased A lazy boy recliner it has been back for repair two times and still have the same problem with back cushion. i called and ask for a refund and i would com to store and choose another chair i was informed that that was not going to happen !!! i paid a lot of money for this chair to sit in but i cain't sit in it if it's continually at their shop for the same repair over and over. this ain't my first time to own lazy boy. we have other of their products in our home now in fact over the years i have owned several lazy boy products all i'm asking is to refund and then i will pick out another chair from the store, i don't think i'm being unreasonable if i cain't get this resolved i will never buy from grays again nor recommend them to anyone nor will i ever buy lazy...

I bought a sofa tv stand and electric recliner. Sofa great tv stand had a few scratches. Recliner is terrible. All u feel is wood. They claim it's the chair I picked out don't think so I think they wrote down the number for chair they wanted to unload. I had a big recliner from Walmart that was made way better and a lot less money. Ask them to take back but they won't I was even willing to pay more for another chair. It's only six months old and mechanisms is broken. Go figure. I will never buy from them and never referr anyone there sorry workmanship Now I have to have back surgery and I don't have a good recliner to sit on. Bad store ps had to wait six...

My powered love set and sofa was delivered two weeks ago from Gray's Furniture in Gulfport Ms. Other than a back brace that was only stapled in with no glue popped out and almost poked through the leather Grays took it back to fix it. But the manufacture used some Particleboard My new leather did not smell like leather like the ones in the pass that I bought. It Smelled like Formaldehyde Glue from the Chip Board that was used in the construction. ( Engineered lumber )as per the manufacture said in there web site. It is to strong of a smell as of 4 week now. I bet they can't sell this in the state...