Metro by T-Mobile — Local services in Haines City

I have family from abroad in town for a month, i wanted a sim card for his phone, the person at the counter without even looking at the model of the phone, told me that i would not work on USA, that i needed a new phone, so i'm not that ignorant decided to check the phone on line and found out on the metro pcs web site that the phone will work and I just needed a sim card. Guys try a little bit harder to provide a service, honestly I could feel they just wanted to sell me a phone, a new line, and...

Overall metro is good phone service, but I wish I could say the same for there working services the reason I switched is because I was do for an upgrade and instead of the workers upgrading they try to make you buy a new phone new service line with a new number they are all about there commission and not pleasing the customer.. They made a mess of my husbands phone than lied to him just to get him to open a new line with a new phone. They need to have honest and good...

Jessica was a big help to me picking out a new phone and also telling me about it.Also told me about their product promotions and explained everything for me.The new phone I purchased they didn't currently have in stock because they are new and in demand, she drove to another store and picked the new phone up , came back and programmed and switched my information over to the new phone.She was a big help to me.Thanks...