Regal Exteriors — Local services in Hainesville

They do not deserve any stars........

I was recommended to them from a close friend so I figured why not. At first everything went well but with insurance checks going to me, then the mortgage company, then to them so checks were hard to find.

We were working on getting everything settled when my daughter was bucked off a horse, broke her back and we were in the hospital for 2 weeks then rehab for 7 weeks! Did not expect this......

I kept in contact with them through this whole situation and told them as soon as I get home we can figure this all out and I apologized over and over and told them I would give them a Doctors note if needed.

A worker Adam soon sent a guy Joe after me and I explained everything again. The owner is afraid to do his own job!

Well, as soon as I got home I started getting threatening voicemails and texts that they were going to send the police to my house if this doesn't get settled!!!!!!!!

With everything I have going on (mind you I haven't worked since her accident) I wrote them a check for the amount they stated......

I just wanted them off my back!

They still owe me 3 screens and it isn't done.

Everything is signed and sealed, marked done but they are still waiting for a $200 check from my insurance and won't put my screens in until they get it!

Well, I may have to file a police report against them!

The owner said he doesn't care about what I am going through, HE WANTS his money!

I wonder what he would do if his child was living in a wheelchair and needs 24/7 care?

Wow, what a caring man........

I DO NOT RECOMMEND YOU DOING BUSINESS WITH THIS COMPANY AT ALL!!!!!!!!!!!!!!! ( I regret sending him all the referrals that I already did. One of them is having problems...

Dealing with Regal Exteriors to replace my roof last summer was the worst experience of my life. If I could give them 0 stars I would. When the work was completed we noticed that the shingles are sticking out in couple of places on the roof, but were told that it's fine and we are just trying to get out of paying. We also noticed that since the dumpster was left on our driveway overnight with the pieces of old roof in it, there were huge pot holes on our driveway. (We have pictures of before and after and also pics of dumpster on our driveway) When we asked them to fix it, we were told that it happens to older driveways and other people in the subdivision have the same problem. When we were negotiating the contract the owner agreed to splitting the balance into a couple of payments, but after the work was completed he demanded that we pay off everything and we started getting threatening calls, were we had to call the police for them to stop. Every time we were trying to talk to the owner he would just start yelling and threatening us. I am currently working with BBB to...

At first everything was going well. We eventually realized their shady finance dealings and their terrible costumer service. after the job was done. The insurance company eventually paid for the roof replacement and we paid $7000 for a down payment to get work started. Our insurance company gave a total cost to pay for services which included ALL MATERIAL AND SERVICES which we paid to them. After all said and done we were approached for $1000 more. After talking with insurance company again we discovered we were not liable for anymore payments. We wer trying to be kind and offered a smaller amount but they would not accept it. Joe refused the check was very angry and disrespectful. The owner called me was insulting, all out disrespectful and even accused me of being drunk because of lower financial offer. WOULD NOT...