Device Doctor - Hamden — Local services in Hamden

Took my Nexus 6P to iZeek to have my screen replaced after cracking it. Went in and had them take a look and they needed to order the part. The part took approximately 3 days to get in (Not bad for a phone as popular as the 6P) and the repair took roughly 2 hours to do. I did end up with a defective screen as a result. I had terrible burn in on my display that made using my phone very distracting and it just looked bad. I brought it back and had them get a replacement. That took about a week. The replacement screen came in and another 2 hours to put in. Only problem was the bottom plastic strip on the back of my destroyed in the process. It was cracked and crumpled and when I originally brought this to the attention of the gentleman at iZeek they refused to fix it. This was a problem for me because I took my phone to iZeek to be fixed and not broken somewhere else. After much discussion however they agreed to replace the back piece. That took roughly 2 weeks to get in and to fix took no more than 10 minutes. All in all the roughly 5 hours spent here wasn't terrible. Huawei would have had me shipping my phone to them and result in myself being without my phone for 14 business days so 3 trips totalling 5 hours isn't bad. I would have preferred it to be just one trip but what happened to me was surely an isolated incident. The guys at iZeek were friendly and helpful and even after a little disagreement settled on helping me out and not making me buy a new back piece. I definitely recommend iZeek to anyone needing their screen fixed. Their prices are on par with what the manufacturer wanted and they are located in a good spot on Dixwell near Dunkin where you can go to kill time. 5...

I needed to have (2) Apple IPhone 6's repaired , one had a badly broke screen and other would not charge or power-up. I called iZeek late on a Sunday afternoon and the owner John introduced himself and said yes we are open and please come down today. I stopped in that afternoon, John inspected each phone then explained the issues with each , we agree on a price (much less than the New Haven Apple Store quote ) and the process began. As I waited and witness him repairing each phone you were immediately impress by the level of care he used and his overall understanding of the iPhone's mechanics and that this repair was going to be absolutely correct. Less than 25 minutes later both phones were 100% correct, powered up and tested . Repairs given was a complete LCD screen replaced and a new power port and battery replacement on the second unit Bottom-line : This is a professional repair shop you can go and buy with...

It’s now been several months since the techs at iZeek repaired my Asus Zenbook….a few years ago, I had a problem with the power, took it to another place, they replaced the entire mother board (covered by warranty). Never felt right, and was dead again in three months. Warranty was out. It sat around, a very expensive paperweight until, on impulse and someone else’s recommendation, I took it to iZeek. They performed the repair for under $200; when I was unsure about the new power connection, they smiled and took it back and did whatever was necessary to be sure I was happy with the repair. Still working fine. The excellent and successful repair is great; the fact that iZeek took it back and adjusted it to my satisfaction with no additional charge, and made me feel they were pleased to do it, is priceless. Again, I have waited several months to assure myself of the success of the repair. I recommend them...