Rainbow Shops — Local services in Hamden

The manager’s energy is negative. She’s not very professional and lacks decorum. She processed a return for a set of items that didn’t include the full refund amount. When I politely/respectfully stated the discrepancies of the refund, she became VERY dismissive, and unwilling to fully analyze the issue. It took me several attempts to dispute it before she properly accessed the situation and discovered she in fact made an error. She didn’t even acknowledge her mistake or apologize for being so dismissive. This is the 2nd time she’s done this. I returned items there with other employees before and it has always been a seamless, respectful transaction. It says a lot about you as a manager when your subordinate co-workers exhibits a greater level of professionalism and problem solving skills...

Went to get a dress for a birthday and didn't fit,went to change the clothes and the employee almost threatened me because the sale tag wassant in the dress,so she told me to not come to the store,how rude is that bad impression that lady gave me.and her dress code 😑 really poor for rainbow 😑 bad service 😑 next time rather go some place out and buy. I love rainbow cloths,but that lady through me off with her...

Yes I've had to travel all the way to a different rainbow store all the way outside of the city because rainbows in Hamden that's closer to my home doesn't have a fitting room or restroom how rude.... Every time I go in there I feel rushed and unobligated please give me a...