Mobile 2 Go | Phone & Computer Repair | Prepaid Wireless Services — Local services in Hamilton

I’m late providing this review but want to give a big THANK YOU to the Mobile 2 Go staff and manager! When my daughter was home from college back in January, she needed to have the screen on her laptop replaced. Although the replacement was ordered, when it arrived, it wasn’t the correct screen for her type of laptop. Since my daughter was leaving to go back to school out of state, there was no time to reorder the screen and have it replaced. The gentleman who helped my daughter (I regret that I don’t know his name) spoke with his manager, explained the situation and worked to identify the best solution. I assumed that they would ask to keep my daughter’s laptop, waive the cost of the screen replacement and ship it to her when it was ready (which would have been a nice gesture but inconvenient, because she’d be away at school without her laptop). Instead, they gave her an entire laptop upgrade, free of charge! I REALLY APPRECIATED the kind gesture and will continue to be a customer...

Joe was able to fix my iPhone so quickly! I had a sensor issue that restarted my iPhone every 3 min. Within an hour he had it fixed like new! THANK YOU! 10/10

UPDATE: my phone was not fixed. The same issue happened within 10 min of leaving the store. I took my phone home to update the software as recommended by Joe and Apple whenever hardware is replaced. My phone couldn’t stay on longer than the 3 min to complete the update process. I took it back to the shop where Joe let me know he would be able to update through his system. Instead I was handed my phone back with the Apple restore screen. Took it to Apple and it’s unable to be fixed completely. I’m taking away stars because my issue was not only unresolved, it was made WORSE than when I originally brought it in. The customer service was excellent and I was able to get a refund. So that’s a...

Beware!! They had my phone for 3 weeks, and refused a refund so had no choice to let them keep it while “ waiting on a part “ 1st loaner phone they gave me was a stolen phone from children’s hospital and locked out, second loaner phone I could barely do anything on it, when “ finished “ they destroyed my phone internally and $600 later have to get a brand new phone. Would never recommend this place..

I have never been to an Apple Store hints to why I came to you, so the fact an LLC just made that up out of thin air is actually very terrifying. We have all receipts and multiple people who witnessed how you treated us and looking at below comments other people have been thru this as well. You as a company should not treat people like this lie and steal peoples money, you should...