Ram Computer Services LLC — Local services in Hammond

Would not recommend going to RAM Computer Services for computer repair unless you are knowledgable of computers. I feel that I have an average understanding of how to navigate through windows, storing data and web browsing RAM agreed to upgrade to Windows 10, replace the battery, and back up my stored personal data on a terabyte external drive. At first, they only backed up pictures. We had talked about picture storage methods in addition to backing up on the external drive which I provided. When he was going to charge me $80+ for backing up photos only, which I could have done, I reminded him that there was much more to be backed up that I was unable to succeed in doing. So he said he would back up all documents and photos. I picked up my laptop after paying $220 with instructions to call back with laptop turned on in order to set up for remote support if there were any issues (I am not familiar with Windows 10) and for future support.Within 2 hours of returning home last Friday I called and left a message. Also on Monday and Tuesday of this week. Still no return call from RAM. There is an error message that my laptop is unable to backup to my external drive, I unable to find my printer, and have not support. I normally can spend time resolving issues on my own, but basic. Communication with the RAM representative was difficult and now apparently non-existent. I will have to find another computer...

I depend on my home computer for both professional and personal reasons, so it was not a minor issue when I suddenly found myself unable to use it because something was wrong and I had no idea what. I took it down to RAM Computer Services, explained why this was putting me in a really terrible bind, and was delighted to have my computer functional again much more quickly than I had hoped for. They were able to tell me what was wrong in a way I could understand and didn't charge me an arm and a leg to fix it. I will absolutely run straight to RAM the next time I have a...

I DO NOT recommend you bring your electronics to these guys they do horrible work and will mess up your electronics more than they already are. I brought my computer in to just get a screen fixed because it was cracked and I found out that they wanted to charge me more than what I paid for the computer 💻 also when I went to pick it up I was charged with a $40 fee for them just to look at it to give me a price for the screen and on top of that the screen was cracked more. I would recommend bringing your electronics to All Star Computers & Electronics they have...