Words cannot express how much I appreciate Rhonda's help with my online returns. She is the night shift manager the night I went (Sunday, Nov 6) and her side kick on duty was Justin. I went to several Walgreens, the staff personnel that I spoke with were nice, helpful and friendly, but Rhonda was the one who went way above and beyond with helping me with my online store purchases returns. I hate online returns, I'm sure a lot of people do to. So in my eyes, this lady is an angel for going through painstaking steps of inputting my data per each item that I have to return.
To make it even more commendable, I got there (in Walgreens Hampton) 20 minutes before it closes. But this lady didn't have second thoughts of giving me her best despite the time of the night I made it to her location.
Big bosses wouldn't really see what their employees are doing specially during late times of their shift. So I'm making it public hoping someone on the upper management of Walgreens sees my review. Because I don't see employees like this very often. Again her name is RHONDA .. her side kick is JUSTIN. They deserve a big KUDOS! Bonus, promotion, reward, whatever good that can come of a top notch customer service.
A big THANK YOU from me. The world of customer service needs more kind, empathetic, dedicated & hard working employees like...
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