Walgreens — Local services in Hampton

Words cannot express how much I appreciate Rhonda's help with my online returns. She is the night shift manager the night I went (Sunday, Nov 6) and her side kick on duty was Justin. I went to several Walgreens, the staff personnel that I spoke with were nice, helpful and friendly, but Rhonda was the one who went way above and beyond with helping me with my online store purchases returns. I hate online returns, I'm sure a lot of people do to. So in my eyes, this lady is an angel for going through painstaking steps of inputting my data per each item that I have to return.

To make it even more commendable, I got there (in Walgreens Hampton) 20 minutes before it closes. But this lady didn't have second thoughts of giving me her best despite the time of the night I made it to her location.

Big bosses wouldn't really see what their employees are doing specially during late times of their shift. So I'm making it public hoping someone on the upper management of Walgreens sees my review. Because I don't see employees like this very often. Again her name is RHONDA .. her side kick is JUSTIN. They deserve a big KUDOS! Bonus, promotion, reward, whatever good that can come of a top notch customer service.

A big THANK YOU from me. The world of customer service needs more kind, empathetic, dedicated & hard working employees like...

CONSUMERS BEWARE. Brian the pharmacy manager is a liar and abusive to customers. He raised his voice unhinged “why are you waisting my time, stop F waisting my time with transferring prescriptions”. Told him not to yell at me, tried explaining he interrupted me again with the same hostile demands. I filed a complaint to resolve the issue and the pharmacist retaliated by banning me from filling any prescriptions in the store. Due to the hostile pharmacist the customer complaint agent requested the store manager call me back. Never called me back. Not knowing the events my husband called to check on one of my meds and he wouldnt listen telling my husband “she is banned, your wife is a liar, I dont know what kind of relationship you have with your wife but she is a liar”. Waiting on...

I haven't written a poor review of a store in Google reviews for quite a while, and was honestly hoping not to do so again, but my experience at Walgreens in Hampton, New Hampshire has now ended that trend. Being assisted by a man named Travis at the Fedex Counter in that store, was hardly a joy. Although he provided answers to my questions (very terse, basic answers), his demeanor as he did so, was cold, mildly hostile, and arrogant, and he looked at me with suspicion in his face for some unknown reason, as I asked him my questions. Rudeness such as that, is uncalled for and will certainly not bring more customers to that store. His behavior ruined my experience, and I will not...