Supersets Gym — Local services in Hanover Township

STAY AWAY.

I’m going to mimic previous reviews, and whatever the staff replies to this is just filler as they have with previous complaints you’ve seen in this review thread.

I’ve been a confirmed canceled/inactive member for WELL over a year now, and when I was active I paid every bill on time (auto each month from my bank account).

I canceled in person, then called to confirm in person later on since I was still getting charged thereafter. The rep on the phone who took my call “canceled” my membership once again.

I’ve been getting charged going on almost 2 years now for a gym I’ve been a canceled and inactive member of (I’ve went in person to cancel and confirmed over the phone later on) and I’m STILL being charged to this day. I canceled this membership a long time ago when I could no longer commit. I don’t remember who was there at the time, but I came in at a time before closing hours and that rep confirmed to my face of my cancellation status. Then, as I said, confirmed via phone call of my account status sometime in 2024.

I called today after seeing YET ANOTHER transaction posted to my account, and the rep once again confirmed my account has been inactive. Couldn’t tell me when it was deemed inactive or provide information of the name of the rep who completed my in-person cancelation.

The reps in person and both times on the phone confirmed my cancelation status each time, yet I’m still being charged and was told “I don’t know what to say” when prompted about the possibility of future transactions.

This is perhaps the most dysfunctional private business in the area and I will pursue...

I was looking for a new gym and wow can I just say these reviews look terrible. This is a message to the owner, you don’t have to listen to me or may not care but just some little advice… Don’t respond in a negative way to the a client who had a “bad experience” even if their making your “gym” look bad, you still shouldn’t be responding to them in a negative manner. This shows a lot more then you think and will REALLY have a big effect on your business. I bet your loosing customers everyday just because of the way you respond to your customers. This is coming from someone who has had experience with a business and has dealt with negative comments. You should never respond back in a disrespectful way. Simply apologize and ask how you can do better. Even if you don’t mean it. It will change the way a lot of people see your gym. God bless you and I hope things go good for...

Ed is either the most oblivious person in the world or the biggest scumbag out there. I signed up with him and paid a couple bucks extra for month to month over the yearly membership then when I went to cancel about 6 months in he informed me I had signed up for a yearly membership and there would be a cancellation fee for the remainder of my membership. I know I didn't sign up for the year, but okay whatever. 12 months roll around and he continued to overcharge me after the fact I had to hound him to cancel my account and to stop charging my credit card. Every time he replied and said he would but had to get the bank to do a charge back for the 13th month he overcharged me. And then he tried another month as well. Dude just straight up lies to people and uses shady...