Home2 Suites by Hilton Allentown Bethlehem Airport — Hotel in Bethlehem

Located in a business park / industrial complex near an airport. You do not hear any noise from the airport. This location is newly opened, but does not appear quite ready for business. I arrived after 6 pm, but the app said my room was still being prepared. I went in to the front desk to check and was told she had no way of knowing what rooms were ready and which weren't because housekeeping hadn't provided her with a list yet. She radioed for housekeeping, but got no response so she asked us to step off into the breakfast seating area until she could find out the status of our room. In the meantime another group attempted to check in and were told something similar. Eventually someone else came out from behind and physically went up to each floor to determine which rooms were ready. Thankfully, ours was. At that time we were also told the pool was closed due to troubles with their chemical levels, but if we wanted to swim, we could drive several miles down the road to a Hilton Garden Inn, which seems impractical and inconvenient. The room itself is new so furniture, etc. was in great shape, however the door didn't seem to fit the frame properly. It squeaked and wasn't super easy to open and didn't shut securely when closed unless given an extra push to secure. Our TV didn't work at first,, but I found the HDMI cord was unplugged. I also noted that the rolling table in our room had not been cleaned and had a sticky substance on it and the shower floor already had stains. It appears they are short on housekeeping staff because I noticed the next morning a group of what seemed to be housekeeping staff being dropped off from a Hilton Garden Inn bus, so it seems the two hotels are sharing staff for now. The breakfast area is large and spacious. It had more seating than I had seen in the other Home2Suites we have stayed in. Staff was having difficulty keeping the breakfast items stocked and the food variety was considerably less than we have experienced at other Home2Suites. Although I didn't need them, I noticed signs indicating both computers in the lobby for guests to use for business were out of service as well. This hotel has a lot of potential but staff currently seems overwhelmed. It is disappointing to be charged a full rate when all amenities are not yet in place for...

I had the pleasure of staying for one night this weekend. Upon arrival I was greeted by the front desk representative Megan. She was very professional explaining EVERY SINGLE detail about the hotel, what was available and what was not. This was prior to me actually checking in. I love this because I still had to option to check in or take my business elsewhere. I am glad I decided to stay. The next morning breakfast was very very very busy but Alyssa was able to control the situation, although she was experiencing some really not nice guests. She updated everyone on the status of their request. At checkout the GM Shawnie was there and I was able to meet a very pleasant front desk representative (although she didn’t have a name tag she was very sweet she offered me an additional key card when she noticed I didn’t have mine!!) There is a 24 hours full service gas station (Sheetz) walking distance. Like literally across the street. So you can purchase hot food whenever you desire.

The only negatives that I have is that the toilet tissue holder was sooo far away from the toilet. I am 5’ 9” with very long arms and I could not reach the tissue holder and the flashing green lights while sleeping not comfortable but I have 2 little kiddos so I put my eye mask on and slept like a baby. I would suggest more non pork/meatless options and labels on the food. And to have it separated from the meat options. It’s hard for the employees to stock, prep, if you have 10 different people asking you what you guys are serving every 2-3 minutes. Despite that I had an amazing stay!! I have already booked a weekend for my husband and myself. Very excited to see what this hotel has to offer once they get more comfortable. *This is a brand new location they have only been opened for 2 weeks!! If you love brand new then this is the place for you! Also the pool is...

We loved this hotel. The location is convenient, and even though it is close to the airport, there is no noise issue. The hotel itself is new and everything was very clean. All of the employees were extremely helpful and accommodating. We stayed for 5 nights and were very happy that our room was so nice. It was very large and had a kitchen area with a full size refrigerator, a dishwasher, sink, microwave, and any and all necessary kitchen equipment. Although we didn't use it, if requested, they will give you an electric hotplate if you choose to actually cook. The beds were very comfortable and there was lots of room for all our clothes and personal items to be put away. There was a walk in shower and we were very happy that it had good water pressure. There was a large flat screen TV with lots of cable and regular channel offerings in the sitting area which could be turned to face the beds if we chose to watch TV while in bed. The hotel also has an indoor swimming pool, a workout room, and even a small laundromat. The breakfast was basically continental with juices, hot and cold cereal, waffles, eggs, and yogurt. My husband said the coffee was good (I don't drink coffee). We would definitely stay here again if we are...