Fred Meyer Jewelers — Local services in Happy Valley

I Came to them when I wanted to have a custom ring made with my family's birth stones in it. Braden helped me come up with the design that I wanted and the layout of the ring. He Was very conscious about helping me stay on the budget that I had set for my ring. I told him I was Trying to keep the price anywhere between a $100 to $500. We picked out artificial gyms That were priced reasonably well. We had done a calculation together and the price was going to be around $200 plus the price of setting The birth stones into the ring.

He told me it would take up to 5 to 7 days to get the call back about the setting price. When he called me back he delivered some very devastating news. He told me that it was going to be $900 total for the ring. That the company that they were using to set the ring was very pricey. I told him because of the price that I was going to look elsewhere but I think him for his time.

Braden could tell that I was pretty upset Because I had had my heart set on this ring. He felt so badd after talking to me that he called up the company that was setting the gyms and Negotiated a the lower price for me.

He called me back 2 days later and told me that he had gotten the company That sets the gym stones in the rings down To a comfortable price for me. He even found out that it was around the same price to By Real Birthstone instead of buying lab made ones. I was really touched by this He really did go the of and beyond for me. Unfortunately by then I had already purchased a ring from Kay jewelers. He said he completely understood and handled the new as well.

Now that I am thinking about getting my Daughter a Custom made necklace with our family Birth stones in it I'm looking forward to finding Braden and ordering it...

I went to Fred Meyer jeweler to have my grandmothers wedding set sized to fit me. I was unable to get the goldsmith to fit my rings to a size 7 after two attempts. I finally gave in and took my rings home because I was getting married the next week, and was honestly exhausted fighting with them to get his right. I’ve really contemplated if I wanted to write this review or not because the employees in the store were very nice and did offer a refund or to send it to someone else the first time the rings came back a size 6 3/4. The goldsmith was adamant it was a size 7 and said my finger was a size 7.25. I made the mistake of having them size it to a 7.25 and now my rings looks like this pretty much all the time . This ring sizing cost me almost triple what someone else quoted me downtown,but this was closer to home and thought I would get a good result… a mistake I will...

Very unhappy with their return policy, or lack thereof. My wife bought a watchband there for me last week and I didn't really like it, so she went to the store to return it. They refused to take it back. We usually spend between 3k to 10k there every year or two, but we will now be spending our money elsewhere. Unbelievably stupid business decision on their part. They will now lose thousands of our dollars because they didn't want to accept a return for a 27...