Belk — Local services in Harrisonburg

To your store manager, I will say this you have some RUDE, discriminatory employees. A manager on duty was no better, and her name was Deborah, I believe. To the lady who acted as if my Hispanic husband was a germ, you really pis@ed me off lord forgive me, but you were disgusting and MOST CERTAINLY need to be retrained on your store and companies policies. I have been a general manager of full service hotels with conference centers and have also managed over 1700 plus conventional multi family apartment complexes, and Harrisonburg seemed wonderful and diversified until the likes of you and the young girl will not call her a lady as she acted like a child, she had a blonde ponytail and pink sweater and was talking to another older lady working to the left of the men's fragrance counter, my little brother WHOM IS VERY ILL and simply asked you about a cologne you told him oh we don't carry that but low and behold after dealing with the lady that was rude to us we were walking out and spotted the cologne well that was the topping on the cake and I asked for a manager, Deborah came (and even then while your older Co worker was helping a customer you were standing there looking over at us and talking to your coworker while she was serving a client about how I demanded for a manager we could hear you so I know the customer did then you were laughing and I told Deborah right then to look at you and your behavior which to no surprise she didn't she just stated she will talk to them) I explained to Deborah how I felt we were treated and she said oh I apologize not even looking over at what you were doing when I told her, at any rate she offered me a gift card..ha really I didn't WANT ANYTHING FOR FREE...We own a small construction company. We spent over $3000.00 at some place called Tysons Galleria mall. The only reason we even came to your store is because I come from a long line of DEDICATED BELK SHOPPERS who, for the majority of our years, have had nothing but great experiences. Just trust and know. I am taking this higher up. I live more than 9 hours from your store so shopping there will never happen. However, the way were treated and the horrible and hurt and embarrassment you caused us, especially my husband, all he kept saying was it's okay, let's just go...will be going further than this. My brother is also very ill 🤒 you need either re-training or fired the 2 of you, at least if not all 4. We make our money by hard work, and we have been loyal Belk shoppers, so you will not take that from us, nor will you get away with treating my husband in a...

The coupons are rarely useable. There is always a catch with coupons. One of the employees told my mother that they won't take local sales ad coupons at this store. Another said she had not heard of that. Get it together. I also had a two year old with me who was trying out one of the toy horses that Belk had on the floor near the small section of kids toys. The sales associate told my two year she had to get off because they were not allowed to have kids try out the toys and that it was very expensive. This was near the biggest shopping day of the year and kids can't try out the toys? Why have them out and available then? Needless to say, we did not buy the "expensive" toy and I left with a crying two year old with hurt feelings. Can we say "Grinch"? In fact most of the employees that I have come...

Dee, the Belk Employee specializing in fragrances, is an absolute gem! From the moment I walked into the store, Dee's welcoming demeanor made me feel right at home. His expertise in fragrances is truly impressive, as he guided me through the wide variety of scents with ease.

Dee took the time to understand my preferences and recommended the perfect fragrance that suited my style and personality. Not only did he have a vast knowledge of the different notes and brands, but his passion for fragrances was truly contagious.

I left Belk feeling confident and excited about my new fragrance, all thanks to Dee's impeccable customer service and expertise. If you're looking for a fragrance expert who goes above and beyond to ensure your satisfaction, look no further than Dee at Belk. He is truly...