Ace Hardware of Northeast Georgia — Local services in Hartwell

Stopped in to pick up a electrical device. Staff friendly, place clean. Gave two stars instead of one because of this. There are obviously two restrooms on site. They are both marked "not for public use" which was confirmed when I asked and was denied access even as a paying customer. Poor customer service and insulting. Workers are either too good to let the public use their facilities or too lazy to clean them, either way a deplorable way to treat people. Reminds me of service from an Indian convenience store. Will never buy another item...

I was really enjoying my shopping trip and had a cart full of items ready to buy, when a bathroom emergency hit me out of no where. I was told by staff that they did not have a bathroom for customers, only employees. I had to leave my shopping cart right there and leave to find a bathroom. I was going to go back to buy my items, but the more I thought about it, no way!! If a business isn't kind enough to help in an emergency situation then they do not deserve my business or money!! I will go to the Lavonia store to purchase what was...

I'm new to the area and had a few items I needed but I also had a return that I bought from another ACE. The lady at the counter was almost rude about the fact that they would not do a return do to it being bought at Elberton ACE. She said they are an independent dealer. I have bought items from one store and returned it to a different store in the past and was never told no. I will happily spend my money elsewhere. I would have spent about $150 all said and done. But I will...