I wish I could give a better review but Geek Squad is pretty bad at following simple instructions. I work 8 to 5:30 and had my new pc and old pc taken to Best Buy to have things done that I could do but would rather have them do so that I can just play on my PC when I get home rather than have to set it up. I put everything I wanted transferred to the new PC on the desktop and titled it "please move this to new PC." I also asked them to install some games, ones I started so they would know which ones and then I asked them to wipe the old drive and put it in my new PC... which is literally the only thing they did. Like what is the point of paying for a service when only a fraction of it gets done? I was so annoyed I just went to bed early, I didn't even want to have to...
Read moreIt difficult to employ the geek squad. I seem to never have a p.c. that needs fixing that the Geek squad knows how to fix latest Drone repair the geeks here say they don't know how. A computer they said they was not sure they could handle a Dell all in one and a Dell optiplex running windows 7 professional + Software . The optiplex running memory sticks from another optiplex it runs ok just slow. It can be fixed Dell technologies if I want to mail it to Florida. Why that cost the geek squad in Hattiesburg Mississippi say they can't do it. I also have a digital yunecc C GO 2 CAMERA WITH A LOOSE WIRE HANGING CONNECTED ON ONE POINT LOOSE ON THE OTHER. HATTIESBURG MISSISSIPPI MAN LOOKING FOR A MAN @WOMAN WHO KNOWS HOW TO FIX THESE LITTLE...
Read moreI have had good experiences with the Geek Squad BUT scheduling them is impossible, especially in this pandemic. I need an in-store appointment and just can't get one. The phone numbers on the website push me from one agent to the next, and then back to the original agent. AND I am paying $200 a year to get access. It is infuriating, but in my area -rural (Hattiesburg, MS near Camp Shelby), they are the only option for a non-geek. Blah!
Actually, the ONLY reason they are not getting 5 stars from me is how hard it is to schedule them. Just...
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