Sittin' Pretty — Local services in Haverford Township

I started coming here for a while now. In the beginning things were good. Prices stayed the same no hidden fees until recently. So I came in to get acrylic nails, my usual, but recently the tech who does my nails has not been doing them efficiently. After one week they start chipping and breaking off and the acrylic will seem to just wear off and it’s not even two weeks yet. So I come in to get a refill and all of a sudden they they are making several excuses of why they are charging me extra money. I can’t believe the lady said because my nails was growing funny 🤔 come on now that doesn’t even make any sense then she tried to say oh because we cut down. How are you charging me to file down some thing when you’re not even doing it manually and this is a normal process of getting getting your manicure, it should be included in the price! It was slow day, so I’m assuming they’re just trying to make up for losses because out of all the nail salons I’ve gone to and that’s a lot of nail salons I’ve never had them charge me for filling down my nails, it’s not like my nail was super long. They were really short and it only needed to be trimmed down a little bit. Then the receptionist gives several excuse that made no sense just to take my money! I have a good job I make good money but when you start trying to rob me we have a problem and you lose a good customer. I am no longer coming back here! My advice, watch out for those hidden charges because they are out there and the math ain’t mathing!

Not only that but the tech is constantly finding issues with my nails and charging me $5 per nail to repair. This is your work and your finding flaws with you work that means you need to step...

This is my second bad experience. The service is poor quality and they do not practice good hygiene.

I got dip on Saturday. On Sunday 3 of my nails had cracks in the nails. It is now Thursday (less than one week) and all nails have cracked appearances. I have been getting my nails done for 10+ years and have never had this experience. Additionally when my previous dip was removed I asked if I could wash my hands like I normally do before we start the new dip, The lady said no you don’t need to and without cleaning my hands she applied new dip. Lack of poor hygiene can lead to serious nail infections.

Previously I had gel nail polish on and when my nails were soaked and covered with foil the lady I saw the lady open up old wrinkled foil and use it on my fingers. When I said something they dismissed my concerned. However the person sitting next to me said she had the same concern and saw they were unfolding and reusing foil that was used on a different person. Instead of addressing the issues and checking the foils to see if there were old ones the owner came over said this can’t be true and she had to get back to doing eyelashes for another person.

Additionally, when I have asked to adjust a nail shape or apply another layer of a polish the technicians are very rude and inconvenienced. As customers we pay for a serve and have the right to make suggestions on how we want our nails done without having to deal with rude attitudes.

I will not be returning due to poor hygiene and...

The salon was super clean and updated, I love their new decor right on tend! The staff was professional and very nice. I like the option that I can send the tip via Venmo.

My daughter loved her nails and was so happy with the service she received and final product, Kim painted her cute cloud design from the picture she showed her on her phone.

My experience was a little different, I didn’t really have a plan of what I wanted. I hoped that they would have any quick inspiration catalog. I picked a pale lavender and a glitter to go with it, but when She tried one nail I didn’t like it, So I ended up picking purple shades for each nail, something springy and fun, I had a hard time fining enough shades, I picked the best I found, but the shades did not flow the way I hoped, I wished if they had better variety shades of each color to achieve a reasonable flow, I felt a little rushed to decide on the colors, but it’s not the end of the world, it was ok, until after 28 house of wear I notice little cracks on three nails. Not very happy with that, I wished I could wear them looking perfect for longer not starting to wear after only 28 hours, I slept at least 8 of them ! I didn’t even do any house work between the time I had them painted and pictures taken. Because my daughter and I liked the place we will be going again but I will make sure to mention the cracks and see what they say, also I will make sure to have a couple plans of what design/ color I want so I won’t rush...