The National Law Enforcement and First Responder Wellness Center at Harbor of Grace — Local services in Havre de Grace

My ex husband needed treatment and was recommended to this place by his job. We called and we were told he would have “liberal” use of phone and be allowed to travel off campus to shop if needed. Within a day we began to realize the “founder” that I spoke to was not being honest. There is no clear policy on phone use, it’s very subjective. If a patient advocates for their care it puts a target on their back. I spoke to his therapist and at a later date she proceeded to twist what I had said to her when my ex and I confronted them about his being denied his phone on several occasions, despite other patients being allowed to use it daily. I had to let her boss know she was being disingenuous. I thought the issue was resolved, but the next day they called him into the office, accused him of petty vandalism (their own cameras will prove it wasn’t him) and used this fake incident to get him to leave. He does not have the appropriate continuum of care now and they tried to paint the situation as him checking out against medical advice. Be careful if you enter yourself into the program. Know you only be guaranteed 30 minutes a week to speak to your family in a room crowded with patients and staff. If your therapist likes you you can get more time. If you advocate for your own needs you will be denied. There are people who have had successful treatment, so it seems to really depend on what doctors and therapist you are assigned to. My experience with dealing with them as a family member was a very traumatizing experience and I cannot recommend this place in good conscience. Please be careful if you are being told to place your loved one here. I regret doing so. Now I have to find a new provider for his care. Shameful how they treated a firefighter who was seeking help. Imagine working a job where you see dead kids all the time and being told he...

Harbor of Grace was highly recommended from my agency to be a great place for first responders to get help. Over the last several months I have been trying to get a friend of mine in treatment at Harbor of Grace. He finally agreed to go , but I felt he needed to be detoxed at the hospital along with getting proper nutrition and his strength back before going and being successful. I worked with his social worker at the hospital along with Jen at Grace Recovery. Fast forward to a three week stay in the hospital which was a week too long because the doctor that was treating him signed off on him to do a bed to bed transfer. At the end Grace would not accept him because they felt he was too much of a risk. I feel like Grace led us all along and they knew they likely would not accept him into the program. My friend had no other place lined up at this point to go because Grace led us along especially the last week and the hospital now wanted him discharged. This is a life or death situation and he needed help , but they were not there in many ways. If Grace had been more transparent we could have possibly found an alternative solutions. Not only that he spent thousands of extra dollars for his stay in the hospital that...

This place has some wack rules, men and women are separated which I understood, but the rules of no socialization, and no talking or even engaging on breaks is really isolating for women, when we thrive on brotherhood in our career field. Also, therapy sessions were not documented, and lacked good direction. The staff who facilitated groups were not qualified, or even educated in any treatment other than personal experiences. They have over 160 cameras in their 1 block facility and apartment builds, which was excessive and allowed eves dropping on the residents which to me was a breach of privacy, especially since some of the times I saw eves dropping there was no rhyme or reason to do so. Very substance abuse forward even know they state they are co-occurring facility, they most definitely lack qualified mental health staff for therapy. The only warm welcome you received was from nursing staff. Strongly suggest to think twice if you are a female looking for treatment. Also strongly reconsider your decision if you are looking for a program with mental health help, as they really only focus on substance abuse, and the same groups day in...