Antique Harvest — Local services in Healdsburg

Terrible service, cashiers appear to be vendors. Checkout was painful and they collect phone numbers after payment "just in case" and because it's "store policy." When we refused, they told us it was mandatory store policy and would not let us leave without providing this information, after our card was already charged!! When we asked "in case of what?", we were told rudely "just in case" and "just because" by both clerks.

We asked for further information about use of this personal information, the store could not provide any info except they "might need it." The store clerk told a story about a previous customer who was undercharged and the store claimed they need a phone number to reach customers in case they are undercharged so they can "correct" the transaction but everything is final sale, per their store policy. This clearly violates FTC privacy regulations around merchants requiring mandatory disclosure of phone numbers from customers. As a customer, you have a right to decline to provide this information AND the right to demand its deletion at any time. The store clerks were very rude and patronizing when we asked for explanations about why this was required and refused to delete this information despite numerous requests. We purchased items from multiple other antique stores in the area and did not run into this problem anywhere else.

Also, they could not locate their original store receipt so asked to retain our customer copy instead. The store has a good collection of stuff but is poorly managed and run.

Extremely questionable whether they comply with CCPA or any other privacy laws, but demands your personal information anyway. I will be avoiding this place...

Three of us women were browsing downtown Healdsburg extending around the central plaza, between the 2 year end holidays. The rain clouds had dissipated for the day, families with dogs were out en force enjoying the pleasant winter weather. We came upon this intriguing looking place called Antique Harvest, we decided to enter what looked like Alice going down the rabbit hole to a different world. Here, there, and everywhere were shelves and cabinets full of curiosities, wonderosities of times gone by, guided plates, reflecting glasses, ceramic collectibles, shiny jewels and wooden stools, children’s books and garden elves staring out from nooks. This is a place where you may not know what you are looking for, but you will find something precious if you open your eyes and heart. On top of this totally mesmerizing experience, we were treated to a delightful conversation with the owner Carol, and two of her associates. The store was originally a car repair garage, which you can get a drift of if you look up into the rafters. The owner has been at this location over 40 years, when she found out I had travelled from Portland, it turns out she also has a history with this town and an allegiance to our Ducks. Amazing stories were unlocked in our afternoon conversation, and we left with a few “new to us” precious items, our hearts full making it hard to leave, and an unforgettable...

WE DEFINATELY WOULD LIKE TO VISIT THIS ESTABLISHMENT...APPARENTLY THERE ARE OVER THIRTY SELLERS IN THIS HUGE BUILDING...OPEN 10:30 TO 5:30 EVERYDAY EXCEPT SUNDAY 11:00 TO 5:00 / HOLIDAYS VARY...ALOT OF INTERESTING ANTIQUES...SOMETHING FOR EVERYBODY...TRIVIA: WE WILL MAKE A TRIP WITH LUNCH INCLUDED... MORE TRIVIA: I BELIEVE MY WIFE WILL GO NUTS OVER THEIR...