I came in for my birthday dinner with a friend on Sat Feb 23rd at 5:00. Was so excited to come back after a few years of being away. We sat outside in the covered patio with the heaters on. We ordered a burger med/well and the steak salad. The burger was under cooked and the salad came on an oblong plate that was very difficult to eat without spilling it on the table. There was a large dog on leash wandering the patio eating food off the floor. When I asked who’s dog this was and to remove it from under our table. The waitress said it belonged to the chef and he was out on the lawn eating with his family at the table. The dog came back a 2nd time and I finally said that the dog maybe hungry and again asked to have it removed from under our table. The waitress finally got the dog back to the chef and family and they finally wrapped the leash around someone’s arm. I’m all for letting the dogs sit outside with the family but they need to keep control of the dog. I don’t care if it was the chefs dog or not. The staff should not feel obligated to take care of the chefs dog while waiting on customers at the table. To me this was very unsanitary and puts a lot of pressure on the young staff that was working.
Don’t think I’ll be coming back. Too bad. I...
Read moreI typically don't post on FB about poor service...but this one is warranted. First of all, I had a great time with a buddy to celebrate his Birthday in spite of some despicable and rude service by the manager Roger. I asked for oregano for the pozole from him and upon delivery, then requested fresh onion for the dish (oregeno & diced onion are standard servings with pozole in 99% of the times ordered in a resturant acrossthe country). I then requested onion and Roger's comment to me was that he didnt want to have come back in a very rude, disrespectful and sarcastic manner. Upon delivering the onion which was not chopped for the pozole soup, he stomped off in a hissy fit when asked if they had chopped onion and he said the sliced onion is all they had and and stormed off once again. Don't recommend receiving ANY service from Roger the manager. I felt bad for my waitress who did and outstanding job to make up for the manager Roger's exceptionall unprofessional treatment of a customer. 😡Buyer😡Beware😡. PS...they screened this comment on Facebook and is pending their approval.Therfore, FB...
Read moreWe stopped for lunch here around 1:30 pm for lunch. We were seated quickly but other than that It was an awful experience.
The food was not good- my salad wasn’t too bad- I got the Mediterranean salad with gyro. But my husband got a burger and it wasn’t cooked consistently - with some parts medium rare, some parts well done. He said it tasted like it was made from a frozen patty. (they advertise they got Food & Wine’s best burgers - we are not sure how). The garlic fries were greasy. My husband also got tortilla soup that was mostly tortilla strips with a little soup on top.
The service was pushy - trying to move us in and out too quickly. They came over while we still had food on our plates and instead of asking if we were still working on things - asked if they could take our plates. When they came over with the check , they just asked for my card without showing me the bill , or even giving me the total.
We would not...
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