Ross Dress for Less — Local services in Henderson

I had to return some heels that i honestly wasnt going to keep, no receipt. Waited for the maneger about 15 mins. I decided to start my shopping and later get the return done. Finally got to the return and had to get merchandise credit due to the fact that i had no receipt. She didnt tell me i was only getting .50cents back for my heels . When i saw my receipt i obviously wanted my heels back. I was told i had to pay for them in order to get them back. Due to the policy, spoke with manager and was told nothing could be done but to pay for them again. I asked how much and she said 25.00 . So idk why I only got back .50cents back. I was not okay with paying 25.00 when those shoes had already been paid. Keep im mind the original price was 25.00 . Not only was it a bad moment the manager felt like it was needed to be shared with customers while i was on the phone with customer service. Just very disappointed. Not...

Went to return something which was less than 7 days ago and told the clerk I had my credit card that I purchased the item on. Was told since I didn’t have a receipt I would be given store credit which is fine until I noticed it was $10 difference. Later I was told I said I never had the card with me. LIEEEEE when I told them about the $10 difference they said only if the receipt was with me would it have made a difference. And yes you can return something if you have the card with you when you purchased the item ...

Giving one star because I can’t put zero. S. Taylor is anything but a supervisor, screaming, not someone capable of problem solving, bad attitude and this list can keep going… Feel bad for whoever hired her and for her teamwork that sadly has a bad example as a leader. Even the store manager didn’t have any capability or interest. Go to Marshall’s or Burlington, better quality in absolutely everything, this store will close very soon even if it took forever to open. 0% customer service and...