Big Cheese Pizza & Wings — Restaurant in Henderson

This was probably one of the worst pizza places that I have went to. So the experience, I had went through the drive thru and ordered a chicken pizza, and waited about 6 minutes and the people that were working at the time were rude and they did not value the customers opinion about the food. The chicken on the pizza tasted old and it was hard, like they had it sitting out for too long and cooked it too long. So when we had tried to get a refund or another pizza, they said that they couldn't do it, and at the time we had only taken two pieces off of the pizza. We called while we were on our way home and asked what they could do, and they had got the manager on the phone. At this point I was talking to the manager and she was very rude and while I was taking to her in a call manner she was like it's too bad that you got the pizza because me and my coworkers thought the pizza was fine. How are they going to know what the pizza tastes like though, and this is all from the Henderson, NC Big Cheese. I ended up getting the corporate phone number after skiing the manager 4-5 times, and she kept saying they are just going to tell you the same thing. This is not my first time here, I have been here a dozen times and at first it was good but it has diminished over time to the point where this will probably be there last time I go here. I will also recommend to the people I know to also not go here. Overall quality of customer service was horrible, and the quality of food was worse than that, I would give a lower...

Food was good but the boy at the drive thru window could not count back change to save his life. If the drawer is short you can understand why. My total was $11.74 I gave him a $20. He gave me $11.74 back. I told him this was not right and he stood there looking at the register with a puzzled look on his face. I told him twice that a penny makes .75 and another .25 makes it $12 then told him to use his fingers if he needed to to count to 15 . Still standing there looking dumb founded I used my fingers to help him out. 13, 14, 15 and if you add $5 that makes $20 so my change should be what? Again a long gaze at the screen. I told him 3 time $8.26 is my change finally he called some girl over and told her he was very confused. I told her what happened and she had to get a calculator on the screen to confirm my change. As I drove off I told him to stay in school. Seriously? This is taught in elementary school. Maybe you should have a timed math test with no calculators allowed on your application and random drug testing. After that complete screw up by the time I got home food was...

Placed a order online when I arrived to pick it up the manager stated they wasnt able to fix it because they lost power. I asked for a refund he told me it hadn't even charged my card. I went to the bank to find out it did take the money off my card then I went back and told him it took the 39.95 he gone tell me call the bank and tell them I canceled the order he got real rude and gone tell me the money would be on my card tomorrow its tomorrow and it's not on my card so then my sister calls to let him know it's not on there and a girl tells her she have to wait 24hours that's 4 lies they then told which one is it all I'm saying is treat people how you want to be treated that could've been all the money I had to feed my family if I could give zero stars I would and...