I’ve loved this center for 3 years, but now I’m done. This isn’t the first time and I’m sure many will hear it again. They are the ones who handle Safekey matters, but none of the staff knows anything regarding it. Yesterday I desperately needed to edit my emergency pick up person because today I cannot be there.. The first kid who answered had absolutely no idea what I was talking about so I asked to speak to the supervisor because this has happened before so I knew they’re the ones I needed to talk to. Not to mention Safekey themselves had just told me 2 mins prior at pick up. The supervisor insisted they don’t help with that and when I explain this isn’t the first time I’ve had issues with staff not being familiar with Safekey, but this is my kid that I need picked up, please ask someone else and make sure the team is being trained properly, our children being picked up isn’t a joke- SHE HUNG UP ON ME. I am done. I can’t even believe the audacity. If I don’t get my emergency contact situated, they won’t release him and will call the police classifying him as abandoned so really to hang up on me when I’m trying to use the services they offer!? I’m beyond upset. All 3 years of wonderful service down the drain. Like I said, this has happened before and I’ve always overlooked it- I’ll never overlook being hung up on when addressing the safety of my kid. Do better. Train your staff and understand these are OUR BABIES. I’m baffled. I pay for services and are they watching my kid, absolutely- the at school safekey people are literally the best. The staff at VVRC- THEY REQUIRE TRAINING. I’m going up with this, she hung up on...
Read moreAn older community center, but still very nice. Didn't spend a lot of time here but the bathrooms were clean and the staff was friendly. Could use a few upgrades for the youth area, like new pool cues so the kids can play a good game. Overall, a good community center. Plenty of parking space, a pretty decent skateboard park, swimming pool and two outside park areas...
Read moreMy mom and I came to exercise with the senior citizens. I can't think of the group name but we had a good workout and had fun chatting afterwards with the friendly people. Btw the workout instructors were both at least in their 80's I think but so very fit! We're...
Read more