California Sound — Local services in Hesperia

Do not, under any circumstances, do business with these thieves. I went in to price an alarm for my truck, and they somehow talked my wife and I into opening a line of credit (my fault, I know, but we didn't have the cash and I was concerned about break-ins occurring at my work). They lied about our income, got the limit up to $4000, and then proceeded to install the alarm. When the installer put in the power door locks, however, the lock motor was left without clearance so that it would touch the window. When I rolled down the window, a huge scrape in my tint appeared. I called them to speak to a manager, and was told that it was not their fault. After much arguing and no budging on their part, I swore I would never shop there again and to tell everyone I know the same.

The real clincher, however, came a few weeks later when we received not one, but two credit cards in the mail, one with the amount for the alarm and another with $1000 charged to it. We immediately called the store and were told to come in so the mess could be straightened out. When we went in, the man was adamant that we had opened a second account. After looking for 20 minutes and not finding anything, he said he would call us when he found the application. Amazingly, in the 3 minutes it took to walk to our car and drive 2 blocks, he found the missing application. When we returned and saw it, it had obviously been filled out by him. He told us if we just signed it, he would give us the $1000 in cash. We said no, he argued, and we went to our car and called the sheriff, who looked at the app and laughed. We ended up getting dinged on our credit by the card cancellation and the credit theft scare made us say never again would we open a store account at some crappy little hole-in-the-wall store.

If you must go here, do so with caution, use cash, and do not left their installers work on...

This place rip me off . I came to this place with a BMW now I not really familiar with prices and material . I ask Isaac what can he do with my car he said he can do a lot and I told him I need a good sound system and my budget was $a couple of grand thinking that should be the best system. Isaac stated that it will cost $5000 for the sound system which was a new touch screen 2 amps a box and 2 speakers paying this money u think u going to get the best for $5000 . Looking at the amps there were installed Walmart brand and sound horrible. They said they will adjust never did . I ask Isaac about rims he said yes and add lights so isa c said $ 6000 more for that and I payed cash were I did not get any paper work on that now I just drop $ 11000 on upgrades on this car come to find out he was overcharging me big time. The grill replacement I found thru Amazon cost $35 bucks he charge me $335.00 chrome door handles I found $30 bucks a piece he charge me $150 a piece $3500 for rims and tires lights under car I could not find more expensive that $400 he charge me $1500 and labor for the job $3000 for 19 hours of what and the list goes on . I look at the car and say there is no value were is the 11 grand so they gave me back 2 grand for admittance of over charging now we back to 9 grand and still the system sound awful the rims don't look write they scratch up my whole car during installation the light don't even work and the offer to change the amps . As I see it they owe me 6 grand back which I got 2 grand now they owe me 4 grand . Which they will not pay. It's cool cuz we can handle this out of court or in court but I will get my big brother money back . This place is all talk I regret for taking my car here and it's a joke how...

BUYERS BEWARE! On Saturday 4/30/16, I purchased an installation kit to install my daughter's stereo, on Sunday I found out that she had already had it installed, on Monday I took back the unopened, unused installation kit, along with my receipt. The individual behind the counter was courteous, but told me that they do not issue refunds, only store credit. I told him that I was not aware of this policy and that it not posted anywhere in the store, he told me it's on the receipt and that it doesn't have to be posted. I insisted that they have to make the consumer aware of this policy prior to purchase and not after they've already taken your cash, in the form of a receipt. When I said this a man sitting next to him, rudely stated that if I didn't like this, to take them to court. I left the store with the item, and looked up California refund law, and sure enough, they are in violation. California law states that they can issue credit, but that the policy has to be posted in the store, where customers can easily see it, or even on the merchandise itself, and it even specifies that printing it on the receipt does not cover this requirement. Since it is not posted, California law states that I have 7 days to get a cash refund. The kit was $25, which may not be a lot of money, but at this point, I am strongly leaning towards small claims court, not only because of the principal of the matter, but also because I'm sure they've ripped off, & will continue to rip off other customers that are unaware of their...