Grimal jewelers Hialeah — Local services in Hialeah

We had purchased from Grimal Jewelry before and actually planned to return next week for another service. At first, the customer service was respectful and everything seemed efficient, which reinforced our trust. Unfortunately, this time the experience was very disappointing. The person who assisted us did not seem to have the proper experience or knowledge, as she gave us an incorrect valuation of our pieces. We were given a final price, paid with a credit card, and only after the transaction were we told that the value had changed and that we needed to pay more. When we tried to resolve the issue, they initially refused to refund the money. Instead, they offered a small “discount” that was completely insignificant compared to the frustration and discomfort we were experiencing. To make matters worse, they tried to sell us a bracelet—at a price even higher than the original valuation—as an attempt to make us leave feeling less upset. We had already said we didn’t want anything else, and this made us feel even more uncomfortable and pressured. A very disappointing experience for returning customers who genuinely trusted their service. We do not recommend...

First of all don’t order online if you do your gonna regret it. They say on their web page 3 days for zelle pay, 7 days for finance and 15-30 with credit card.I financed. It took them over 1 month to get my Cuban link chain after me calling all they would say my order was in process. I ordered a 120g chain and was sent a 117g chain in the mail. That’s not the worst thing about my experience. The chain is poorly made doesn’t even hang straight and it kinks up in 2 different areas. So save your money and buy somewhere else. I know Florida has a lot of jewelry stores close by. Here’s the...

I went to drop off my dog at Boujee Mobile pet grooming Salon in Hialeah my go-to pet groomer located upstairs, and decided to spend some time while waiting for the grooming session to be completed. I walked downstairs and stopped by the jewelry store in the same plaza—and I’m so glad I did! The girls at the front were incredibly friendly, patient, and helpful. They took the time to show me a variety of options and helped me pick out the perfect earrings as a gift. My wife absolutely loved them! Truly a great experience. Excellent service and a beautiful selection—highly recommend this...