Invicta Store at Westland Mall — Local services in Hialeah

Today, April 18th, I visited the Invicta shop at Westland Mall and had the pleasure of being assisted by the knowledgeable and friendly sales representative, Janay. I purchased two exquisite watches and an 18-watch case holder, and I must say that my experience was nothing short of exceptional.

Janay's expertise and passion for timepieces were truly evident as she guided me through the selection process, helping me find the perfect watches that suited my style and preferences. The18 Watch case holder is a perfect addition to my collection. Her attention to detail and willingness to go above and beyond to ensure customer satisfaction were truly commendable.

The ambiance of the store was inviting, and the overall shopping experience was delightful. I highly recommend the Invicta shop at Westland Mall to anyone in search of high-quality timepieces and exceptional customer service. My sincere thanks to Janay and the entire team for making my visit a memorable one. Five stars all the way!

In March of 2024, I had the pleasure of visiting the Invicta Watch Store located in Westland Mall and was absolutely blown away by the exceptional service provided by the saleswomen Christina, Isabel, Leni, and Stefina. Their professionalism, knowledge, and genuine passion for watches truly set them apart, making my shopping experience nothing short of extraordinary.

From the moment I walked into the store, I was greeted with warm smiles and a level of attentiveness that immediately made me feel welcomed. Christina, Isabel, Leni, and Stefina went above and beyond to assist me in selecting the perfect timepieces to add to my collection. Their expertise and keen eye for detail helped me find five stunning watches that perfectly complement my style and preferences.

What truly impressed me was the exceptional customer service extended by these remarkable saleswomen. Not only did they assist me with my new purchases, but they also took the time to replace the batteries in six watches that I had brought in from a few years ago. Their dedication to ensuring that every customer leaves satisfied and delighted with their experience is truly commendable.

Christina, Isabel, Leni, and Stefina's passion for watches shone through in every interaction, as they shared their knowledge and insights with enthusiasm and a genuine love for their craft. Their friendly and approachable demeanor made the entire shopping process a pleasure, and I left the store feeling confident in my purchases and grateful for the exceptional service I received.

In conclusion, I cannot recommend Christina, Isabel, Leni, and Stefina at the Invicta Watch Store highly enough. Their outstanding professionalism, attention to detail, and unwavering commitment to customer satisfaction truly set them apart. If you are looking for exquisite timepieces and exceptional service, look no further than the Invicta Watch Store and the incredible saleswomen who make every visit a memorable experience. Thank you, Christina, Isabel, Leni, and Stefina, for your exceptional service and for helping me find the perfect watches to treasure for...

Do not trust this invicta store. They lie to the costomer!!! I went to this store today 01/21/19 to buy a invicta box for $59.99 instead I have a cupon provided for an invicta store in the las month of december after spend more tham $1000.00 in watches, bellows of this i'm going to write exactly what the cupon said. Holiday Cupon Radeemable between Jan 15 to March 31 2019 Only one $50 coupon can be applied per transaction. Coupon is not redeamable for cash back must use the total amount of $50 per transaction. Valid in Invicta Stores. Not including Invicta Stores online. Valid only in the 50 States Disc. Amound $50.00

This is the ful coupon description, the employee of this store in Westland Mall in Hialeah and the Manager also told me that this coupon is only valid when you buy a watch, this is absolutely ridiculous, the coupon description doesn't said anything related with a purchase, is just a $50 discount and the price of the box that I'm tried to buy was $63.00 so if they accepted my coupon I have to pay $13.00. I'm very disappointed with this situation...

Terrible attention, ice a purchase ique promotion buy one and you get one for free, the purchase was $277.13 plus the second invoice of $22. Conclusion it is assumed that the second was free being the garment of the same value that I paid for. Then they told me that I had to pay the difference because the second would only cover you $60 bone that someone explains this to me because I do not understand this lack of control of the attention of the saleswoman and the manager who by the way is very rude doesn't let you talk about what kind of staff of such a low social level of category as a manager has nothing because the simple reason that the client is always the priority for any business the level of responsibility cannot be degraded from the way the manager does it , just placing her in a single position they do not serve you with pleasure, on the contrary by the way when I was going to leave the store sarcastically told me the manager you already paid for your purchase, having given my card to pay for my purchase this is something very strange bone you lack the respect as they feel like, I was like in show how what happens I just paid with my card it is supposed that they had already discounted the entire purchase, well a terrible attention I do not buy in this store again I'm never going to pay for the pledge I like, not to be disrespected and embarrassed by this kind of terrible attention👎🏻

Pésima atención , ice una compra ique promoción compra uno y llevas uno gratis, la compra fue de 277.13 $ más la segunda factura de 22$. Conclusión se supone q el segundo era gratis siendo la prenda de el mismo valor que pagué . Entonces me dijeron que tenía q pagar la diferencia por q el segundo solo te cubríria 60$ ósea que alguien me explique esto por q yo no entiendo este descontrol de la atención de la vendedora y de la manager q por cierto es muy mal educada no te deja hablar que tipo de personal de tan bajo nivel social de categoría cómo manager no tiene nada por q la simple razón de q el cliente siempre es la prioridad para cualquier negocio el nivel de responsabilidad no se puede desgradar de la manera que lo hace la manager , solomente colocándose ella en una sola posición no te atienden con agrado , todo lo contrario de paso cuando iba a salir de la tienda sarcásticamente me dijo la manager ya pagaste tu compra, habiendo yo dado mi tarjeta para pagar mi compra esto es algo muy Raro ósea te faltan el respeto cómo a ellos les da la gana , yo quedé cómo en show cómo que pasa acabo de pagar con mi tarjeta se supone que ya habían descontado la compra completa , pues una pésima atención yo no vuelvo a comprar en esta tienda jamás yo voy a pagar por la prenda que me gusta no a que me falten el respeto y a que me hagan pasar vergüenza por este tipo de atención...