Never in my life iâve been treated so poorly before, i donât know her name but she had bit of pink dye on her hair. When it was time to pay she told me to insert my email on the machine, the machine was malfuctioning because it kept deleting my email. When i told her that she goes â well, put it againâ with an attitude. I tried to show her the malfuctioning machine and she goes â you donâ t need to show me anything, youâre going to break the thingâ i got mad and said, im not giving you any email and she gave me this nasty look. Donât know how Express allows this kind of individuals to damage their business, im not coming back here ever again to shop . Pretty sure all the recent negative reviews refer to...
   Read morePersonally, I'm an independent shopper. However, Michelle at this store (1884) went above and beyond to make sure I found just what I was looking for. She demonstrated a genuine desire to help by asking all of the necessary questions at checkout that led to her offering additional help, including to check the inventory at a different Express store if she couldn't find my size in the back. Luckily she did and made my night! She suggested the outlet inventories are extensive and to be sure to ask if the desired size is not on display which I was not aware of. Excellent customer service from a professional standpoint and very kind human being. Thank you Michelle, and thank you Express for...
   Read moreThe most disrespectful treatment Iâve ever been given in my life at a store. No one greeted me when I arrived. But thatâs nothing. When I got to the register this âpersonâ came and turn the machine towards me without giving me any explanation. When I asked her what was that about she didnât answer even when I asked her many times. She just shook her head and didnât say a word. At one point I felt bad cause I thought she couldnât speak at all. But then, when I asked her for the prices she told me right away the numbers. I just couldnât believe that was happening to me. Of course I didnât buy anything. And I wonât ever return to the store. Horrible manners and horrible...
   Read more