We visited this store on 09/08/18. We were impressed with the overall size of the facility. Unfortunately, size doesn't always result in satisfaction. We were looking for end tables, coffee tables, lamps, and a few other pieces, and could not find one item in the store that suited our tastes, as amazing as that sounds. Seems that contemporary furniture is all that they have. Another reviewer mentioned that prices are 50-60% off list, but the prices were so sky-high that we simply did not believe the listed "list prices" on the items. We did see some eclectic pieces that were entertaining, but again nothing we'd want in our home. But if you are seeking contemporary style furniture, and don't mind paying astronomical prices (for brands we never heard of - maybe we've been living under a stump these past 50 years) there is an abundance to choose from. On the plus side, the staff were extremely friendly and helpful, the grounds are very well-maintained, the facility is huge, and parking is ample. For those with handicaps that make walking difficult, be advised that this facility is large and...
Read moreI am updating my review and changing from one star to three. A manager got involved and made sure my credit was processed. The original service in making our purchase and subsequent offers of a better mattress, same cost, when the mattress we ordered did not come in, showed Furnitureland on Main was trying to be customer friendly. The breakdown came with our receiving the credit promptly. Original post : We ordered a mattress on 10/23/17 and was told it would take 1 to 2 weeks to come in. As of 11/17, when we needed the mattress for guests, it was still not in. The sales person gave is the option of a better mattress at the same price or a refund. We could not see the "better" mattress they did not have one in the store. So we decided to go with another company and asked for a refund. It is now 12/12 and no refund has been posted to our account. I have received many apologies and promises...
Read moreEdit: Furnitureland ended up getting the mattress in at the last minute and was able to deliver both items together. Thank you to the delivery manager for taking care of this. Also the gentlemen who did the white glove assembly and deliver were very kind, quick, and friendly. Updating my rating!
We ordered a bed and a mattress/boxspring set from here and was told it would take 1 to 2 weeks in order to get both items delivered together. 2 weeks in and only the bed is scheduled for delivery. Called Furnitureland and they could not give me an exact answer of the status of the mattress set, except for maybe next week. If you do choose Furnitureland on Main for your place of purchase, expect to have to wait a few weeks to receive your items. In the day of Amazon Prime, it's almost crazy to have to wait this long to receive something from High Point...
Read more