My husband and I have been customers of Razny for years and have had nothing but wonderful experiences. We have been fortunate to work with Marina, an absolute treasure of a person, who regularly provides us with personalized recommendations, advice and guidance on growing our collections. Her expertise with diamonds has been immensely helpful to me and I always feel as though she truly has my best interests as a person and a collector at heart. She truly gets to know her customers on a personal level and offers personalized advice on purchases, which is much appreciated.
Marina always makes you feel welcome and at home at Razny. She devotes much time and individualized attention to her customers and truly gets to know you. Over the years, she's also welcomed our children into the store and is just as attentive and interested in them as she is in us.
Recently, as our children have grown, we've begun shopping with Marina for gifts for them and her expertise and guidance have proven enormously helpful with these purchases as well. She recently helped us select a cross necklace and Mary medallion for our son's First Communion; he was thrilled to open the Razny boxes and absolutely loves both necklaces. In addition, Marina helped us restore and resize one of my old watches for our daughter and presented it to her tied up with a bow so it felt like the special gift that it was when she "opened" it and tried it on. It's these special touches that Marina puts into everything she does.
I reached out to Marina recently to inquire about a particular necklace that I had seen on the Razny website that we were interested in purchasing for our daughter's graduation and asked her if there were any other similar pieces we should also consider. Marina pulled together 9 different necklaces (!!), bringing some in from other stores and ordering one in particular direct from the vendor that she thought we might like. As it turned out, as soon as we saw the assortment of necklaces, we both fell in love with the necklace she had had shipped from the vendor - it was absolutely perfect. Marina knows us and our tastes/styles so incredibly well! She knew exactly what we were looking for!
We are so grateful for the extreme care and effort that Marina puts into everything she helps us with, no matter the price point. We truly consider Marina and Razny to be our family jeweler and recommend her and Razny without reservation to anyone looking...
Read moreThank you Marina. Marina is without a doubt the most professional, knowledgeable, impeccable standards, honest and creative person in the jewelry industry. My recent personal experience was, and will remain, the most valuable, important and profound experience in an individual of fine jewelry purchase of a lifetime. Marina is in my humble opinion, the greatest asset of Razny Jewelers. Diamonds may be a girls best friend, but Marina as your personal sales agent with her depth and impressive knowledge of the diamond industry, I think a diamond has some tough competition with Marina by your side. As an example, Marina explained every detail, and she is very detail oriented (Amazing) and she does not just listen to her customer, “she invests in knowing you” as a client and the desires and needs of her client. It’s that personal connection that brings life to the entire process from start to finish. Marina was the most valuable and important aspect to me entrusting Razny Jewelers with my business and no other Jeweler would I have trusted without Marina as my salesperson. Razny Jewelers and Marina are my match made in heaven making dreams come true. Marina was with me every step of the way. Always the most helpful, kindest, and no pressure whatsoever when it came to my changes to ideas or anything. Always the most helpful, kindest, thoughtful and with no pressure whatsoever when it came to my changes to ideas or anything else. It was literally the most beautiful and wonderful feeling to work with Marina and I will never go anywhere else to purchase jewelry. There literally is no other person I could ever be more grateful to and trust explicitly. Marina's wealth of knowledge and professionalism which is bar none, the top of the top of the jewelry profession and I highly recommend anyone and everyone who is looking for fine jewelry, make an appointment with Marina. Wherever Marina goes, so will my business in buying fine jewelry. Thank you to RAZNY JEWELERS for the most exquisite opportunity to work with your amazing salesperson...
Read moreI had the most amazing experience at Razny Jewelers in Highland Park and would highly recommend them. In general every staff person I interacted with were super friendly and kind. In particular I had the good fortune to work with Lina as my sales associate. Lina is absolutely wonderful. She is the rare type of sales associate that excels at actively listening to your needs and offering great solutions, and follow through. In addition she is a really kind person with a great personality. I actually went into the store looking at Cartier Watches, of which Lina showed me several lovely options. After we looked at Cartier Lina recommended that we take a look at a few of the Rolexes she felt might fit my needs. She spent time educating me about the brand, pulled up the website to show me some options there, answered my many questions, and showed me several watches they had in store. Then she pulled out the most beautiful watch I have ever seen. It was a gorgeous floral dial Datejust exhibition watch. Upon seeing it I knew that this was my favorite and checked all the boxes I was searching for. Lina informed me that she could put my information into the Rolex system as a buyer interested in this style. I know there are no promises with the Rolex inventory being so limited, and you hear horror stories of people not able to get their dream watches......well this was not the case here. Lina made my dream a reality. A week later she called me to let me know that my watch was in store and ready for purchase. When I came back out to pick it up, we had a fun time celebrating with all of the staff giving me congratulatory wishes. I seriously felt so special. I am delighted to be the owner of a gorgeous new Rolex, and I owe so many thanks to Lina for helping me with this purchase. I highly recommend Lina at Razny if you are in the market for any sort of timepiece or Jewelry. ...
Read more