J's Hallmark Shop — Local services in Highland Village

J's Hallmark is a such a nice store! It is in a great location with plenty of parking. The employees are so friendly and helpful. They will help you find the perfect gift, and they are able to help you figure out which coupons are the best to use for your transaction. It is a large store with all your Hallmark staples - cards, ornaments, gift wrap, but it also has a large selection of unique gifts and household items where you are sure to find something for every person on your...

Purchased an item 15 days ago, attempted to return and they wouldn’t honor their own 30 day return policy “because the item is now on sale.” (How is that the fault of the customer?) Item was unused, with tags on it and I had my receipt. As a person who never leaves bad reviews, I felt so disappointed I wanted to warn other shoppers.

The store does have a lot of verity but the prices are high, and for the poor customer service itself clearly I won’t...

Profiled while walking around. Store employee followed us around so I walked around with her in the end. Honestly I just randomly came in to find holiday knick knacks for my friends who like this kind of crap. I took pictures of things and decided to shop online instead of buying them here after this experience. I'm really surprised we were profiled since this is some white woman theft kind of shop. You know the people...