Horrible Experience!! The good reviews are lies. I don’t recommend this place to my worst enemy. If you do decide to go, prepare yourself to be there for at least 3 + hours even if it’s for the most simplest thing and prepare pain killers for the migraines you will get. Went in for new sensors but the TPM light came back on the very next day and my back left tire weirdly had a slow leak. I had to return to find out that one of the sensors was broken!! I could see them struggling with my tire/rim so because i started asking questions the manager, the short lady Nadine gave me an attitude. She has a very nonchalant dismissive attitude and she was very bothered by my questions. Why? It’s my car and clearly something wasn’t right. The only reason i even found out about the sensor was because one of the young guys slipped up and told me. It was something i should have never found out about. They are definitely sneaky. I also replaced all 4 tires and they couldn’t even get the tire pressure’s right SMDH. They let me leave with one of the back tires at pressure of 30 and a front tire at 60! Who does that?!! That’s dangerous. I had to come back to this shop a total of 4 times in one week! Im just hoping that they didn’t cause more damage. I don’t trust them at all. Plus the mechanics seem lost, work slow and don’t seem knowledgeable its like they have all the trainees at this place. There were 2 other customers in the waiting area complaining as well and telling me about their horrible experience These people will make you loose...
Read moreI had a remarkable experience at Mavis Discount Tire located in Hillside on Route 22, and I can't speak highly enough of the service managers, Alex and Love. They secured an excellent deal for me on two front tires, including alignment, mounting, and balancing. Their helpful and courteous nature made the entire process a breeze.
Alex and Love, at the Hillside on Route 22 location, were not only knowledgeable but also incredibly efficient. They quickly addressed all my queries and ensured I was in and out in no time. Their ability to provide swift service while maintaining a high level of quality was truly impressive.
I was particularly impressed with their dedication to helping customers, even in challenging circumstances. They promptly fixed my grandmother's car, which hadn't been driven since the Covid-19 outbreak. This demonstrated their commitment to ensuring every customer's needs were met.
I wholeheartedly recommend visiting Mavis Discount Tire in Hillside on Route 22 for all your tire-related services. Alex and Love's exceptional service, combined with the great deals and speedy turnaround, make this location an excellent choice. Whether you need tire replacements, alignments, or any other automotive service, trust Mavis Discount Tire to provide an outstanding and...
Read moreUPDATE* All I can say is THANK YOU, from the bottom of my heart. The staff here genuinely care about the people they’re working with. Mr. Love went above and beyond and deserves a raise, a bonus, everything. I had no idea how I was going to pay for the emergency maintenance on my car but they made a way and got it done in less than 24 hours so I didn’t have to miss work. The first time I visited this shop I knew they were good but this customer service is on another level and really reflects what kindness looks like. Thank you, I appreciate all of the staff members especially Love & George and will be coming back for any of my car needs.
Antonio hands down best technician I’ve ever encountered. Super polite and very knowledgeable! He knew exactly how to fix my problem as soon as I pulled up and when we started to discuss some other issues my vehicle was having, the prices were at least half of what my dealership was trying to charge me. He thoroughly explained all the benefits and warranty guarantees that come with having service done with Mavis, which made me confident in my choice to choose this facility specifically to take care of everything. Thank you so much for great service and getting me in and out to be able to make it to...
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