If I could give this joke of a business negative stars I would. This is the most unprofessional business I have ever seen in my life. A year later, the job is still not done. Lukejohn avoids calls, doesn’t call back, doesn’t provide updates and doesn’t deliver on promises. I mean, a simple google search on the guy should tell you all that you need to know when two of the first things that pop up are his mugshot and a breach of contract lawsuit. Sad excuse of a “business”, so frustrating and really disappointing. The worst part is my parents are the ones dealing with this company. The kitchen and master bath were supposed to be finished by Labor Day 2024, it was then pushed back to thanksgiving 2024 and the kitchen was barely useable then. The master bath was completed may 9th and the kitchen is STILL not done. 90% of the cost of the cabinets was paid in October in preparation for delivery and they still don’t have the finished cabinets. A year ago they were so excited about their new house and since then, they have been constantly let down by this company and it has turned their excitement of starting a new chapter of life in a new home into a complete nightmare. Finally, my mom asked me to call Lukejohn as a last resort after trying to get ahold of him for days/ weeks. And guess what…he answered the phone! When I told him who I was he rudely told me he was out of town and busy and someone would be reaching out that day. They are now giving them a July 1st date,...
Read moreBeware!! Well after 11 months after paying our second deposit required for our kitchen cabinets to be delivered we still have not received. Back in May we were told that they could not finish the installation due to lack of installers only to find out in July that the product had not even been manufactured for their "in house" cabinet brand. After multiple promises of "just give us 3 more weeks" we have had to hire an attorney so that we can move on to a new contractor to finish our kitchen. To make it worse there has been almost no communication for the past 6 months from Lukejohn (sales) and Amy (owner)....
Read moreThe designer has done a great job at the showroom, excellent display closet module ideas, hi-end quality furnitures, variety of home decorations and more. A great location at HHI, we had a wonderful...
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