LOFT Outlet — Local services in Hilton Head Island

Used to love the clothes here so I took my daughter (who loves to wear oversized t shirts) shopping to buy a dress for church, oh she was also having a bad day BC we just moved here and she was just down and out about some things. Anyway I decided some shopping therapy was needed. The older rude lady working on the floor at the time made a nasty remark about my daughters t-shirt. I wished I would have had a more clear mind BC I would have gotten her name and called the store manager. I have never experienced anything like this before. What happened to a friendly shopping experience? I used to work retail and would never think to judge anyone for what they were wearing! Especially a teenager. The morel of the story here is, you never know what someone is going through so be FREAKING kind whether you like someone’s t-shirt or not!!

In the end, we walked out of the store immediately and I will never go back here. I refuse to buy anything from this Loft...

I walked in while carrying a bag of clothes that I just got from banana republic and one lady immediately came up and asked if I used “funny money” to pay for them. I said I didn’t know what that was. She and another lady then proceeded to follow me all around the store acting like I was trying to steal clothes. I ended up leaving without buying anything and as I was walking out I could hear the one lady say “is she taking anything?” And the other lady saying “we will find out” as I was walking through the door sensors. I have never felt so uncomfortable...

On a scale from 1-10 this place is below zero. They employees are so rude and the manager eggs them on. I was told i shouldn’t wear an outfit I picked out because “it doesn’t look good on me”. When I asked for the manager the girl laughed and called someone over. I’m assuming this was the manger she refused to give me her name and told me to not come back to the store if I was going to be offended by honesty. I stayed for a little longer and got the names of the 3 women who offended me, they were Katie Rena and Sarah I will never return to...