CYCLEBAR — Local services in Hoboken

If you’re a new client make sure to arrive super early. I arrived 20 minutes early, by the time I found parking and tried/failed to find the studio entrance (it’s weirdly hard to find), so called in to ask where it was - it was about 5-10 minutes before class was supposed to start. Long story short: the woman on the phone said I couldn’t join the class (didn’t even tell me where the door was lol) since it was ~8 minutes before class and ‘new clients’ need to be there 15 minutes early. Kind of frustrating since I’m not a new client (have been to other Cyclebar Studios before - I guess it didn’t count bc it was a different franchise location?) & 5+ minutes is more than enough time to walk someone through how the bikes work.

Not used to workout studios being that uptight about the ‘new client’ orientation - but oh well - if you decide to go, just be sure to arrive super early (I’d aim for 30-35 mins early) to leave time to find parking, find the studio, and still get there more than 15 mins early or you might...

There should be an option for 0 stars.

It took me an hour with traffic to get to this location. I was able to find parking a few blocks over on the busiest Hoboken street. I literally RAN to find this class, which is in a random industrial building on the 3rd floor. i arrived to the class at 6:33pm (the class started at 6:30pm) only to be turned away for being 3 mins late. (I could even still hear the instructor talking to ppl- there was no music… they didn’t even start yet!) Not to mention my friend was in the same class and she texted me that someone just walked in right before I texted her they wouldn’t let me in. It honestly didn’t feel nice especially for someone new to the class. (I’ve been to many Cyclebar locations with ClassPass so it’s not like I’m not familiar with that to do… I didn’t need them to show me anything. I understand if I was new or didn’t know what to do. There isn’t a grace period????? Def won’t be coming...

I was excited to try Cyclebar Hoboken our during an upcoming trip. Purchased a Groupon deal - $54 for 4 rides. As part of the deal I needed to contact the studio after purchasing the voucher to see what class times were available and to get booked in. I emailed them twice over 3 days and also send them a FB messenger message. I also tried calling the studio several times but no one answers. 6 days later I have not received a response on either emails nor the FB message. I eventually had to ask Groupon to cancel the deal and refund the money as I leave today for the trip and I still had not received a response from them. Groupon responded to my email in less than 10 hours.Very disappointing experience from Cycle...