Mattress Warehouse of Kirkwood - Mill Creek Shopping Center — Local services in Hockessin, Delaware

My husband and I are from Richmond, VA, but we visited the Wilmington Mill Creek, DE location over the weekend while traveling and spoke with Saqid. He was great! He spent a lot of time helping us figure out which mattress would be best for us. He went over some of the science of sleep and how it affects our health. I was very impressed by his knowledge on the subject and his familiarity with the mattresses available. We did not end up purchasing the day we visited as we still needed time to make a decision. We decided to move forward a couple of days later and called the same location so that Saqid could get some credit for the sale. Saqid wasn't available, so Brian helped us get financing and complete the purchase. I was concerned that it may be difficult to complete the transaction since we were back in Richmond, but Brian made the process super easy - he even stayed on the phone with me while I completed the credit application online. It only took a few minutes to get approved and Brian was able to finish my transaction in minutes. He made sure I understood the accessory products available to me and gave me a deal on some pillows! Overall, I was very satisfied with the experience from both Saqid and Brian on the Mattress Warehouse team. Just a recommendation...when you purchase a mattress, go BIG...and get the...

Horrible experience from start to finish. We wanted a nicer mattress so we were willing to look at the top line of mattresses. We had to go through the mattress "quiz" which was a waste of time, it recommended the mattress type we said we didn't want from the beginning. The sales rep couldn't tell us anything about the mattresses, we ended up reading the cards on each mattress ourselves. The manager was actually laying on one of the beds on her phone the whole time so she obviously didn't help us either. She got frustrated when the sales rep asked for her help. So, the in-store experience was terrible. We thought we were walking away with a nice mattress, though, so tried to forget about it. Unfortunately, the mattress has worn down already and it's only 7 months in. Avoid them at all costs,...

We visited Mattress Warehouse during the Black Friday Sale, greeted by Tom and Lawrence.

Tom and Lawrence guided us through the beds available synchronized with what we need without being pushy, and we really enjoyed chatting with them about the types of beds, pillows, mattress protectors etc as if we have known them forever.

We got our Sealy mattress and adjustable base delivered on Tuesday, the delivery team were quick assembling everything, however if we may give one suggestion is to provide them with the shoe protectors so they can put them on prior entering our home 😄.

To sum it up, we are very pleased to have been in the great care of Lawrence &...