Poke Bros. — Restaurant in Delaware

I am not sure if the woman working today is new or not but there is usually a tall gentleman working the front, except for today. A woman took my order and was so rude to me, I had noticed that usually when I come and place my order the bowl is usually filled completely (I order the same dish every time with the same exact toppings). However, this time my bowl was filled not even half way and when I asked for more rice she told me it would be an extra $1.50. I explained to her that I usually frequent this establishment and my bowl is usually filled without having to add extra rice or being charged. She proceeded to yell and tell me No and that I was wrong , when I come here all the time and never even had her fulfill my order before. After handing her cash, she put my change on the counter so rudely and did not return my change in my hand. I did take my food and left and sat in my car and realized that I was a paying customer and did not need to patronize any place where I was being disrespected. I returned to the store to get my money back and I will not be returning. It seems lately that prices for services and goods are increasing while basic customer service and decency is decreasing. I took my...

Edit: I’m don’e with this location. Changing my five star review to a one. Just was charged 7.59 for a scoop or rice and a small scoop of crab for my four year old. I have been ordering this for her since we started going here for four dollars. And today they charged me for a kids meal there was no other ingredients in it. They only did this because I said it was for my daughter. When I questioned it they just shrugged. I eat here every single Sunday but for now on I will go to 202 where the avocado doesn’t look days old and the prices and portions are consistent.

.... Love it here and I would give five stars. But they are starting to get real stingy with their protein. Its getting old. Today I paid extra and watch the guy after me get twice as much with no up charge ....

I went back to five stars based on owner response. And its... sooooo good! I just left and they are using 3 oz scoops but not filling them. I had to ask for more shrimp. There were six or seven pieces in...

Im a Dasher who just experienced the absolute rudest service ever at Poke Bros ( Kirkwood hwy ).on 7/14/23. My 1st thought upon arrival was l may have found a new spot to order from pending presentation etc. That thought was counter by the poor treatment I received while there. My customer sent me a message requesting sweet and sour sauce with his food. I went back inside the restaurant and was told they didn't have any. I then asked for any sweet sauce they had and was told it would be an additional charge of 0.25 cents. When I asked to speak with the manager, the employee Amber and other employees were very rude to me and refused to give me their names. I was told that the manager was not available and that I would have to call DoorDash. It was a disappointing experience and I hope they can improve their customer service...