Sound of Tri-State — Local services in Hockessin, Delaware

I brought my brand new 2004 Pontiac GTO to this shop back in 2005, not too long after I bought the car, to have the factory system upgraded. My requirements were to keep the factory head unit and not to permanently modify the car. If I could give 0 stars that would be generous... these hacks drilled a hole through the firewall to run a 4 gauge amplifier power cable and it was completely unnecessary. They couldn't even drill the hole straight. There were 2 good options to run the power wire through to the cabin and they chose neither. They also drilled 2 holes through the fuse panel cover, which also serves as a dash panel, to mount a bass control knob and a master volume knob for a JL Audio clean sweep. On top of that, they cut away part of the dash to make room for the controls for the knobs to be mounted behind the panel, permanent damage that can not be fixed short of replacing the dash board.

I discovered all of this damage not to long ago as the car is not a daily driver and has been garaged most of its life. I spent $1000 at this place to basically hack my car up. They had it for 5 days and the car sounded worse than stock. I am at fault here for being afraid to take my brand new car apart. I could have done what they did and saved my money. It is absolutely disgraceful what they did to my car.

If you value your car, time, and money, do not let this shop work on your car. I have the receipts, pictures and proof of what they did. I no longer live in Wilmington, Delaware and do not want to even hear the excuses for the poor work these people did. You have...

I only gave the 2 stars because I got the window tint for half off due to a groupon. Still have to pay an extra $30 for a lifetime warranty. If I had paid full price, it would have been 1 star. The tink took 3 hours, even with their machine cutting the tint for them. When the gentleman at the counter checked on the car at the 2-2.5 hour mark, he came back with an excuse about stretching the tint over the decals on the outside of the back window. When I finally got the car back, the technician had a myriad of excuses about the inside of the window being scratched for one defect, moisture in between the tint and window causing a poor look. Oddly enough, it looked just like when I attempted window tinting and there was lint from the paper towels in there. Hence the reason for me attempting to have a reputable place perform this task. Then there were excuses about how the dotting at the edge of the windows on the inside precluded the tint from adhering. A basic feat I managed to accomplish in my blubbering attempt at window tinting on a prior vehicle. Finally, there was a Viper logo all over the inside of the tint on the front two windows. I didn't pay to be their sponsor, they should pay me for that feat. You don't even get that with the awful AutoZone window tint rolls! Finally, when they sized the tint on the outside of the window, they sprayed it copiously and left all the residue on the outside of my car. I've had much better luck at AutoMagic in Glassboro, NJ. Better quality tint for cheaper than the full price here with a...

Had a sound system installed in my truck here. Had to go back to this place 3 separate times for repairs.

First time they said it was a bad signal being fed which blew the speaker, covered the cost of the original speaker and I decided to get an upgrade. Leaving the place I noticed a strange popping noise coming from the speakers, they forgot to put a bass blocker on the tweeters. They fixed it. I went back later and said the left side of my system doesn’t sound right, they insisted nothing was wrong and said it wouldn’t be worth replacing because it was “minor”.

I didn’t feel like dealing with it so I left, it worked but there was definitely something wrong with it. I rode with it for a while but it was driving me crazy so I decided to take it to another shop. They confirmed the speaker was blown. They replaced the speaker and now everything sounds great.

I would not recommend getting a sound system installed...