Connor is phenomenal! He went the extra mile and deserves more than a great review. With his technical forte he skillfully navigated several systems and around technical difficulties with ease. He helped me get a new phone and not only that- he got me a plan that matched my hopes and exact budget. He has a great personality and a calm demeanor; was always doing his best in conversation and courtesy to make my experience the best possible. He helped me in a way I could not, and for that I'm extremely grateful. From check in to check out- he was the absolute best man of choice- to understand my customer needs and hear my voice. I put this review sincerely because he did a great great job.
P.S. He also has a really cool BMW! With a sick grey wrap.
Thank you- Connor P. for excellent service and getting me a phone I've always wanted.
God bless, Aiden.
Google reviews only allow one so- I also want to sincerely recognize JARED!! This gentleman is a scholar at navigating the wizard level difficulties with genius effectiveness. He effectively transitioned my account to what I needed, while being personable and approachable. He personally remembered me each time I came in. Which meant a lot and makes a difference in my day. I really enjoyed my experience- it was seamless and genuinely friendly. Five star experience both times.
I'm thankful to have met Jared and Connor, and am confident that they will deliver to all customers the excellent customer service and skill in the future. Thank you both.
God...
Read moreThese people are a bunch of crooks. They well take your money. So went in to get a phone for my son since his was damaged. They told us if we paid off his device we would get the upgrade. So we paid 400 to pay off his phone and once we did they said sorry your not eligible for the upgrade but won't refund the money( which my son paid it). All they said was they could credit our account which we did not want this that was our son's money. This wasn't the first incident with Verizon over money this is just one of many. Thinking about...
Read moreTrisha was great at getting the phone I wanted, even gave a trade in on my phone. A week after getting the phone i had a issue. Went back to the location Trisha was working a different store that day. Gentleman working referred me to extended warranty company. They said there would be a charge but agreed phone should be covered by Verizon. Contacted Verizon they said to go back to where I purchased phone it will be covered. Talked to Cory he was great at getting my...
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